Security Site Supervisor - Full Time

Allied Universal; San Francisco (CA); On-site; USD 35,817 - 46,838; Full time

Job summary

Allied Universal is hiring a Security Site Supervisor to work in San Francisco. The role oversees a shift, coordinates security services, and acts as liaison between the client site and management.

The candidate should have a CA Guard Card, security experience, and strong communication skills. Responsibilities include supervising staff, coaching, and ensuring quality service while managing reports, logs, and safety programs.

Qualifications

• High school diploma or equivalent required.
• At least 21 years of age.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public.
• Must be able to prepare written reports and logs in neat handwriting.
• Must read and understand operating procedures and instructions.
• Licensing requirements may be required.
• Valid Driver’s License with at least one year of driving experience and clean record.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills to utilize wireless technology at client sites.
• Ability to handle crisis situations calmly and effectively.
• Display exceptional customer service and communication skills.
• Enforce contract standards and safety programs.
• Schedule and billing software and reporting experience.
• Able to work in varied environments and lift up to 40 pounds.
• Stand or walk for long periods.

Responsibilities

• Supervise and coordinate delivery of quality services on a shift.
• Act as liaison between site supervisor, Account Manager and security officers.
• Coach, recognize and discipline staff within empowered guidelines.
• Prepare and maintain reports and logs.
• Ensure adherence to contract standards and safety procedures.
• Handle crisis situations calmly at the client site.
• Utilize scheduling and billing software to produce actionable reports.

Skills

Communication

Written reports

Interpersonal skills

Crisis management

Customer service

Schedule/billing software

Computer skills

Reading procedures

Education

High school diploma

Tools

Scheduling software

Billing software

MS Office

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is Hiring a Security Site Supervisor to work in San Francisco

Pay Rate: $30.00 / Hour

Shift: Monday - Friday / 7am-3pm

*Active CA Guard Card

*Security experience of 1 or more years

*Intermediate to advanced technology skills

*Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)

*Use of personal electronic devices while on duty is prohibited*

Allied Universal Services is currently searching for a Security Site Supervisor.

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 21 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices