Security Site Supervisor - Armed

Allied Universal; Kapolei (HI); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan

Holiday pay

Paid vacation

Job summary

Allied Universal is seeking an Armed Security Site Supervisor in Hawaii (Kapolei) to supervise security services and coordinate with client management and security personnel. The role involves coaching staff, enforcing discipline, and ensuring high standards of service.

The position requires 21+ years of age, a high school diploma or equivalent, and valid licenses where applicable. It offers hourly pay and benefits including medical, 401(k), and paid holidays; candidates must meet site

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Excellent written and oral communication and interpersonal skills.
• Licensing requirements depend on state; background investigation and drug screen as required by law.
• Strong customer service and communication skills.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to handle crises calmly and efficiently.
• Capable of using scheduling and billing software for reporting.
• Able to communicate staffing needs to the Operations Manager.
• Ensure officers receive training and performance evaluations.
• Subject to background check and drug screen per law.
• Able to work in varied environments and lift up to 40 pounds.

Responsibilities

• Supervise and coordinate delivery of services to an assigned customer.
• Act as liaison between customers, Operations Managers and security officers.
• Provide coaching, recognition and discipline within empowerment range.
• Ensure staff training and performance management.
• Maintain effective communication and reporting to client and management.

Skills

Written & oral communication

Interpersonal skills

Customer service

Crisis management

Computer skills

Physical stamina

Education

High school diploma or GED

Tools

Scheduling software

Billing software

CCTV

Access-control systems

Firearm handling

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Rate of Pay: $38.00 an hour

Site requirements

• Minimum 21 years of age
• High school diploma, GED
• Valid State of Hawaii driver's license or driver's license recognized in Hawaii;
• Meets HRS Chapter 463 security guard licensing requirements;+Meets all applicable Judiciary access and background requirements.
• Complete fingerprint-based background investigation
• Meets one qualifying experience path: 2 years honorable U.S. Armed Forces service (DD-214 if applicable) or 1 year qualifying full-duty law enforcement experience with separation in good standing
• Legally eligible to possess, carry, transport, and handle firearm and ammunition
• Required firearm license, permit, written authorization, certification, and qualification are current;
• Demonstrates sound judgment, maturity, alertness, professional conduct, strong moral character, and ability to make decisions under stress
• Able to communicate effectively, verbally and in writing, in English
• Basic computer, clerical, recordkeeping, typing, and access-control system skills;+Courteous and able to deal effectively with the public, Judiciary staff, law enforcement, and security personnel
• Able to complete initial pre-employment ASG medical and physical examination

QUALIFICATIONS/REQUIREMENTS

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time
• Able to complete initial pre-employment ASG medical and physical examination
• Cleared for use of an N95 disposable particulate respirator
• Physically capable of prolonged standing/walking, emergency response, use of screening equipment, CCTV, handcuffs, baton, and firearm, and intervention with violent or disturbed persons.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Participate in industry specific security/safety training programs
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

BENEFITS

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.