Security Site Supervisor - Armed

Allied Universal; Birmingham (AL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Disability insurance

401(k) plan

Paid holidays

Vacation days

Job summary

Allied Universal Services is seeking an Armed Security Site Supervisor to supervise the delivery of security services and coordinate activity at a client site in Birmingham, AL. The role acts as liaison among customers, operations managers and officers, and includes coaching and performance management.

The position requires mature leadership, strong communication, and the ability to handle crisis situations. Proficiency with scheduling and reporting tools is expected.

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Licensing requirements may be required depending on state/local laws.
• Background check and a drug screen are required.
• Demonstrate excellent customer service and communication skills.
• Capable of operating wireless technology at client sites.
• Ability to handle crisis situations calmly at client sites.
• Proficient in using scheduling and billing software to produce reports.

Responsibilities

• Supervise and coordinate delivery of quality security services at the assigned customer site.
• Act as liaison between customers, Operations Managers, and security officers.
• Coach, recognize, and discipline staff within approved empowerment range.
• Coordinate staffing needs and assist in interviewing quality candidates.
• Ensure officers receive required training and performance evaluations.

Skills

Communication skills

Interpersonal skills

Crisis management

Team supervision

Scheduling experience

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Computer literacy

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Position

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Qualifications / Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k) plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices