Security Site Supervisor - Armed

Alliedbarton Security Services; Manassas (VA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life, A

AD&D and disability insurance

Seven holidays paid at time-and-a-half

Job summary

Allied Universal is seeking an Armed Security Site Supervisor to supervise the delivery of security services at an assigned client site. The supervisor will liaise between customers, Operations Managers, and security officers, providing coaching and discipline to staff within approved empowerment ranges.

The role requires crisis management, strong communication, and the ability to manage scheduling and reporting while ensuring high standards of customer service.

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Licensing requirements vary by state/local regulations.
• Background check and drug screen required.
• Demonstrate exceptional customer service and communication skills.
• Operate scheduling and billing software to generate reports.
• Communicate staffing needs to the Operations Manager.
• Oversee officer training and performance management.
• Handle employee grievances with HR support.
• Abilities: work in varying environments, lift up to 40 pounds, climb stairs, stand/walk for long periods.

Responsibilities

• Supervise and coordinate the delivery of services for an assigned customer.
• Act as liaison between customers, Operations Managers, and security staff.
• Provide coaching, recognition, and discipline within approved empowerment range.

Skills

Supervision of staff

Coaching & discipline

Customer service

Communication skills

Crisis management

Scheduling software

Billing/reporting

Education

High school diploma

Tools

Basic computer skills

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligible for our company's health and retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

Requisition ID

2026-1649006