Security Site Supervisor - Armed

Allied Universal; Manassas (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid holidays

Vacation time

Job summary

Allied Universal in Manassas, VA is seeking an Armed Security Site Supervisor to oversee quality security services for a designated customer. The role involves supervising site staff, coordinating with the client and Operations Managers, and acting as a liaison to ensure operations run smoothly.

The ideal candidate will be 21+, hold a high school diploma, demonstrate strong communication and customer service, and be able to manage scheduling and reports.

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Background investigation and a drug screen will be completed as a condition of employment.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate scheduling and billing software.

Responsibilities

• Supervise and coordinate the delivery of security services for an assigned customer.
• Act as a liaison between customers, Operations Managers and security officers.
• Supervise site staff and provide coaching, recognition and discipline within empowerment range.
• Assist in identifying and interviewing quality candidates and communicate staffing needs to the Operations Manager.
• Ensure officers receive appropriate training and participate in performance evaluations and recognition.

Skills

Communication

Interpersonal skills

Customer service

Crisis management

Scheduling & billing software

Training & coaching

HR coordination

Team supervision

Computer skills

Candidate interviewing

Education

High school diploma or equivalent

Tools

Scheduling software

Billing software

Job description

Overview

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is seeking the position of an Armed Security Site Supervisor.

The Armed Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Armed Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Eligible for our company's health and retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com