Security Shift Supervisor - Unarmed Day Shift

Allied Universal; Nazareth (Northampton County); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, basic life, A

AD&D and disability insurance

Retirement plans

Holidays paid at time and a half

Vacation after one year

Descripción de la vacante

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality security services on a dedicated shift at a client site in Nazareth, PA. The Shift Supervisor will liaise with the site supervisor and Account Manager/Field Operations Manager, guiding security officers and ensuring client satisfaction.

Pay rate is $18.00 per hour. Candidates must have access-control/badge handling experience, strong computer skills, customer service

Formación

• Access control and badge management experience.
• Basic computer or tablet skills and aptitude with company software.
• Prior customer service experience and strong communication.
• Minimum 6 months of security experience; ability to document experience.
• Valid driver's license required with clean driving record.

Responsabilidades

• Manage security personnel and supervise on assigned shift.
• Hold daily briefings with the team and coordinate with clients.
• Respond to incidents and notify authorities and clients as needed.
• Monitor CCTV and security systems and perform patrols.
• Ensure post orders are followed and complete rounds.
• File required reports and keep daily incident logs.
• Train security staff, including new hires, on procedures.

Conocimientos

Access control

Tablet skills

Customer service

Security experience

Driver's license

Descripción del empleo

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay Rate: $18.00 / Hour

1. Access Control/Badge Experience (B201)

   • Candidates must demonstrate familiarity with access control systems and badge management. This includes understanding how to use identification badges for secure entry into facilities and compliance with safety protocols.

2. Comfortable Using Computer or Tablet (B204)

   • Candidates should possess basic computer or tablet skills. This includes proficiency in using software applications, navigating the internet, and utilizing email for communication. Familiarity with company-specific software will be assessed during the onboarding process.

3. Customer Service Experience (B219)

   • Candidates must have prior experience in customer service roles. This includes effective communication skills, problem-solving abilities, and a commitment to providing exceptional service to clients and customers.

4. Security Experience:

   • Candidates must possess a minimum of 6 months of relevant security experience (C112).
   • Applicants should provide documentation or references that verify their security experience during the application process.

5. Valid Driver's License:

   • All candidates must hold a valid driver's license in accordance with the Driver Policy Requirements (C123).
   • A copy of the valid driver's license must be submitted as part of the application package.

6. A security shift supervisor is a key member of the security supervisory team, responsible for the safety and security of people, property, and exhibits. They may also provide training and guidance to security staff.

   Here are some responsibilities of a security shift supervisor:

   Manage security personnel

   This includes assigning tasks, delegating duties, and monitoring performance.

   Conduct briefings

   Security shift supervisors may hold daily briefings with their team.

   Respond to incidents

   They may be responsible for responding to security incidents and notifying the proper authorities and clients.

   Monitor systems

   They may monitor security systems and CCTV, and perform regular patrols to identify potential breaches.

   Ensure post orders are followed

   They may ensure that security officers and other personnel follow post orders and complete established rounds.

   File reports

   They may be responsible for filing required reports.

   Train security staff

   They may interview, hire, and train security staff, including new hires and current staff. Training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.

   Keep records

   They may keep daily records of security-related incidents that occur at their place of employment

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices