Security Shift Supervisor Experience Required

AUS; Bristol Township (Bucks County); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision, life, AD&D, &

Disability insurance

Retirement plans

Holidays and vacation time

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee and coordinate security services on a specific shift for a major client. You will supervise officers, coordinate with the site supervisor and Account Manager, and provide coaching and discipline within approved empowerment ranges.

The role requires strong customer service experience, proficiency with computers/tablets, and familiarity with access control/badge management.

Qualifications

• Must be 21+ at time of application.
• Minimum 1 year of security experience with leadership potential.
• Supervisory experience required to lead teams.
• Experience with access control/badge management.
• Proficient with computers/tablets for daily tasks.
• Strong customer service background essential.

Responsibilities

• Supervise staff on assigned shift and provide coaching within empowerment range.
• Coordinate delivery of quality services and liaise with site supervisor and managers.
• Act as a liaison between client site and Account Manager/Field Ops Manager.
• Ensure proper documentation, reporting, and incident response.

Skills

Supervisory Experience

Customer Service

Security Experience

Communication

Crisis Handling

Education

High School Diploma or 5 years verifiable experience

Tools

Access Control Systems

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay Rate: $18.04 / Hour

Pre-Employment Requirements

• Age Requirement
  • All candidates must be 21 years of age or older (C101) at the time of application. This requirement is in place to ensure compliance with legal regulations and to maintain a professional work environment.
• Security Experience
  • Candidates must possess a minimum of one year of security experience (C115). This experience should be relevant to the position being applied for and may include roles in security management, law enforcement, or related fields.
• Supervisory Experience
  • Candidates are required to have supervisory experience (C136). This experience should demonstrate the candidate's ability to lead and manage teams effectively, ensuring that they can fulfill the responsibilities of the position.
• Access Control/Badge Experience (B201)
  • Candidates should have prior experience with access control systems and badge management. This includes familiarity with issuing, tracking, and managing employee badges and access rights within a corporate environment.
• Comfortable Using Computer or Tablet (B204)
  • Candidates must demonstrate proficiency in using computers or tablets for daily tasks. This includes the ability to navigate software applications, manage emails, and utilize digital communication tools effectively.
• Customer Service Experience (B219)
  • Candidates should possess a background in customer service, showcasing their ability to interact positively with clients and colleagues. Experience in resolving customer inquiries and providing support is essential.

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com