Security Shift Supervisor - Unarmed Day Shift

Allied Universal®; Nazareth (Northampton County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life,AD

Company retirement plans

Seven holidays paid overtime

Vacation after one year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee the delivery of security services on a specific shift at an assigned site. The Shift Security Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and officers, supervising staff and providing coaching within the empowerment range.

The role requires a minimum of 6 months of security experience, a valid driver’s license, and strong verbal and written communication.

Qualifications

• Must have access control/badge experience and familiarity with badge management.
• Basic computer or tablet skills; familiarity with company software will be assessed on onboarding.
• Prior customer service experience with strong communication and problem-solving skills is required.
• Minimum 6 months of security experience; provide documentation or references during application.
• Valid driver’s license required; submit copy with application package.

Responsibilities

• Supervise security personnel on the assigned shift; coordinate tasks and monitor performance.
• Conduct daily briefings with the team and report incidents to authorities and clients.
• Monitor security systems and CCTV; perform regular site patrols to identify breaches.
• Ensure adherence to post orders and complete rounds; file required reports.
• Train security staff, including new hires; maintain daily incident records.

Skills

Access Control/Badge Experience

Computer/Tablet Proficiency

Customer Service Experience

Security Experience

Valid Driver's License

Education

High School Diploma or Equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is currently searching for a Professional Security Shift Supervisor.

The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Pay Rate: $18.00 / Hour

Access Control/Badge Experience (B201)

• Candidates must demonstrate familiarity with access control systems and badge management. This includes understanding how to use identification badges for secure entry into facilities and compliance with safety protocols.

Comfortable Using Computer or Tablet (B204)

• Candidates should possess basic computer or tablet skills. This includes proficiency in using software applications, navigating the internet, and utilizing email for communication. Familiarity with company-specific software will be assessed during the onboarding process.

Customer Service Experience (B219)

• Candidates must have prior experience in customer service roles. This includes effective communication skills, problem-solving abilities, and a commitment to providing exceptional service to clients and customers.

Security Experience:

• Candidates must possess a minimum of 6 months of relevant security experience (C112).
• Applicants should provide documentation or references that verify their security experience during the application process.

Valid Driver's License:

• All candidates must hold a valid driver's license in accordance with the Driver Policy Requirements (C123).
• A copy of the valid driver's license must be submitted as part of the application package.

A security shift supervisor is a key member of the security supervisory team, responsible for the safety and security of people, property, and exhibits. They may also provide training and guidance to security staff.

Here are some responsibilities of a security shift supervisor:

Manage security personnel

This includes assigning tasks, delegating duties, and monitoring performance.

Conduct briefings

Security shift supervisors may hold daily briefings with their team.

Respond to incidents

They may be responsible for responding to security incidents and notifying the proper authorities and clients.

Monitor systems

They may monitor security systems and CCTV, and perform regular patrols to identify potential breaches.

Ensure post orders are followed

They may ensure that security officers and other personnel follow post orders and complete established rounds.

File reports

They may be responsible for filing required reports.

Train security staff

They may interview, hire, and train security staff, including new hires and current staff. Training may cover workplace searches, drug and alcohol procedures, and other safety and security topics.

Keep records

They may keep daily records of security-related incidents that occur at their place of employment

Qualifications/Requirements:

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com