Security Shift Supervisor - Overnights

Mark Twain Casino; La Grange (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Food

Employee Discounts

PTO

Holidays

Medical, Dental, Vision

401(k) with Company Match

Free Life Insurance

Optional Insurance

Job summary

The Security Shift Supervisor at Mark Twain Casino oversees the Security Department on assigned shifts, safeguarding assets and coordinating security activities on site.

Retaining incentives up to $1,000 are available, with a shift differential on 2nd and 3rd shifts. Requires MO Gaming Level II license and five years in gaming/hotel security, plus strong communication and discretion.

Qualifications

• Outstanding interpersonal and communication skills.
• Ability to multi-task and prioritize work demands.
• Operate latest standard office technology.
• High level of discretion and confidentiality.
• Must be able to work from the office and be at a desk for extended period.
• Must be detail oriented.

Responsibilities

• Safeguards assets of the company.
• Supervises plans and schedules Security activities.
• Enforces company policies as they pertain to guest and employee conduct on the premises. Documents infractions and advises management where appropriate.
• Responds to all emergencies such as fire, injuries, property damage, etc. Directs and/or assists with evacuations if required. Investigates and completes reports concerning the same.
• Implements security department policies and procedures as directed by the Safety and Security Manager.
• Initiates formal evictions of disorderly persons
• Other duties as assigned by the Safety-Security Manager and required by the Missouri Gaming Commission
• Open turns to begin boarding
• Rotation at turns, floor and dispatch
• Escort table fills, jackpots and patrons to their vehicles when needed.
• Let drop team members into and out of the soft count room
• Escort sensitive keys. Handling keybox alarms and/or locating missing leys
• Escort vendors while on property
• Medical incidents
• Slot tips, cage tips, emergency drops and responding to ticket disputes
• Responding to found items, found money, theft complaints, disorderly patron complaints and intoxicated patron

Skills

Interpersonal skills

Multi-tasking

Office technology

Discretion/confidentiality

English communication

Education

High School Diploma or GED

Tools

Excel

Job description

The Security Shift Supervisor is responsible for managing the Security Department on assigned shifts.

Retention incentives available for this position up to $1,000! In addition to hourly wage, a shift differential will be added to 2 nd and 3 rd shifts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Safeguards assets of the company
• Supervises plans and schedules Security activities
• Enforces company policies as they pertain to guest and employee conduct on the premises. Documents infractions and advises management where appropriate.
• Responds to all emergencies such as fire, injuries, property damage, etc. Directs and/or assists with evacuations if required. Investigates and completes reports concerning the same.
• Implements security department policies and procedures as directed by the Safety and Security Manager.
• Initiates formal evictions of disorderly persons
• Other duties as assigned by the Safety-Security Manager and required by the Missouri Gaming Commission

ADDITIONAL DUTIES REQUIRED

• Open turns to begin boarding
• Rotation at turns, floor and dispatch
• Escort table fills, jackpots and patrons to their vehicles when needed.
• Let drop team members into and out of the soft count room
• Escort sensitive keys. Handling keybox alarms and/or locating missing leys
• Escort vendors while on property
• Medical incidents
• Slot tips, cage tips, emergency drops and responding to ticket disputes
• Responding to found items, found money, theft complaints, disorderly patron complaints and intoxicated patron

SUPERVISORY RESPONSIBILITIES:

Directs and supervises the Assistant Security Shift Supervisor, EMS First Responder, and Security Officers on a shift basis as referenced in the gaming organization chart.

QUALIFICATIONS

• Outstanding interpersonal and communication skills
• Ability to multi-task and prioritize work demands
• Effectively operate and work with latest standard office technology
• High level of discretion and confidentiality
• Must be able to work from the office and be at a desk for extended period of time
• Must be detail oriented

EDUCATION and/or EXPERIENCE

• High School Diploma or GED
• Minimum of 5 years previous experience in a similar position within the gaming or hotel industry

CERTIFICATES, LICENSES, REGISTRATIONS

Missouri Gaming Level II Gaming License required.

LANGUAGE SKILLS

Must be able to effectively communicate in English both verbal and written.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have high level computer skills with experience in excel.

REASONING ABILITY

Planning, Remembering Details, Using Arithmetic, Reading, Directing Others, Making Decisions, Discriminating Colors, Working Rapidly, Working at Various Tempos, Concentrating Amid Distractions, Remembering Names & Faces, Examining and Observing Details.

PHYSICAL DEMANDS

Standing, Walking, Reaching, Kneeling, Carrying, Pulling, Hearing, Sitting, Bending/Stooping, Observing, Stretching, Pushing, Turning, Balancing, Lifting 50 lbs.

WORKING ENVIRONMENT

Inside, Noisy, Some Outside for Ice and Snow removal, Secondary Smoke, Bright Lights

The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.

BENEFITS

• Free Food, Employee Discounts, Team Celebrations, Awards, and more...
• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identity Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status

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Qualifications

Licenses & Certifications

Preferred

MO Gaming License II

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.