Security Shift Supervisor - Armed

Alliedbarton Security Services; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to oversee quality security services on a designated shift at a client site. You will supervise officers, coordinate with site leadership, and act as a liaison with the Account/Operations Manager to ensure responsive, professional service.

The role requires excellent communication, the ability to handle crisis situations, and readiness to work in varying conditions.

Qualifications

• Be at least 21 years old with high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.
• Licensing requirements may be required per state/local laws.
• Background check and drug screen as a condition of employment.
• Display exceptional customer service and communication skills.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to handle crisis situations calmly and efficiently.
• Communicate staffing needs to Account/Operations Manager.
• Ensure officers receive training and professional development.
• Grievances are heard with HR support and management guidance.
• Administer JSA’s and safety programs outlining site-specific hazards.
• Assist in managing uniforms, equipment, and vehicles at the account.
• Able to work in varying environments and lift up to 40 pounds.

Responsibilities

• Supervise staff on assigned shift and coach performance.
• Coordinate with site supervisor and Account Manager/Operations Manager.
• Act as liaison between site supervisor, Account Manager, and security officers.
• Ensure safety programs and JSA compliance for the shift.
• Manage uniforms, equipment, and vehicles on the account.

Skills

Communication skills

Interpersonal skills

Crisis management

Computer literacy

Team supervision

Education

High school diploma or equivalent

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Pre-Employment Requirements (Contractual) Armed Guard Card/License (C135) Valid Driver's License

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.