Security Shift Supervisor - Armed Experienced

Allied Universal; Toledo (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality security services on a specific shift at an assigned client site. The role serves as a liaison between the site supervisor, Account Manager and security officers to maintain service excellence.

The successful candidate will be at least 21 with a high school diploma, strong written and oral communication skills, and the ability to work across diverse environments while meeting

Qualifications

• Be at least 21 years of age with high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.
• Licensing requirements may be required by state/local laws.
• Background investigation and drug screen required by employment.
• Exceptional customer service and communication skills.
• Intermediate computer skills for client sites.
• Ability to handle crises calmly and efficiently.
• Communicate staffing needs on shift to management.
• Administer safety programs and site hazards.
• Assist in managing uniforms, equipment, and inventories.

Responsibilities

• Supervise and coordinate delivery of security services on a specific shift at a client site.
• Act as liaison between site supervisor, Account Manager and officers.
• Provide coaching, recognition, and discipline within policy.
• Ensure officers receive appropriate training and development.
• Maintain staffing levels and respond to client staffing needs.

Skills

Communication skills

Background check

Customer service

Crisis management

Staff supervision

Training and coaching

Safety awareness

Education

High school diploma

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.

The Security Shift Supervisor - Armed Experienced will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices