Armed Security Shift Supervisor - Mornings

Allied Universal; Burgaw (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Holidays paid time and a half

Vacation after one year

Job summary

Allied Universal is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality security services on a specific shift at an assigned client site. The role acts as a liaison between the site supervisor, Account Manager/Field Operations Manager and the security officers on duty.

You will mentor staff, provide coaching and recognition, address discipline within approved empowerment ranges, and help manage training, safety programs, and incident response.

Qualifications

• Must be at least 21 years old with high school diploma or equivalent.
• Excellent written and verbal communication and interpersonal skills.
• Licensing requirements may be required by state/local laws.
• Background check and drug screen required.
• Strong customer service and communication abilities.
• Intermediate computer skills for client-site technology.
• Ability to handle crisis situations calmly.
• Ability to communicate staffing needs to supervisory staff.
• Ensure officers receive training and development.
• Manage grievances with HR support and supervisors.
• Administer safety programs and site hazards.

Responsibilities

• Supervise and coordinate security services on a specific shift at an assigned client site.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within empowerment ranges.
• Help manage training, safety programs, and incident response.

Skills

Communication skills

Public interaction

Crisis management

Computer skills

Team supervision

Education

High school diploma or equivalent

Tools

Security equipment

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site‑specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.