Security Shift Leader

QVC; Piney Flats (TN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k) plan

Tuition reimbursement

Paid time off

Employee discounts

Job summary

QVC Group in Piney Flats, Tennessee, is seeking a Security Shift Leader for the HSN Fulfillment Center. You will lead day-to-day security operations on your shift, report incidents, and coordinate with site leadership to keep people and assets safe.

This role requires at least two years of supervisory experience, strong decision-making and communication skills, and the ability to work evenings and overtime. You will train staff, review reports, and activate incident response as needed.

Qualifications

• Requires high school diploma or equivalent.
• At least two years of supervisory experience in a security setting or similar environment.
• Strong decision-making and communication skills under pressure.
• Proficiency with Microsoft Office and related systems.
• Ability to obtain First Aid/CPR certification within four weeks of hire.

Responsibilities

• Lead day-to-day security operations on your shift, assign and review work, monitor surveillance, and address security and life-safety concerns.
• Train, schedule, coach, and provide timely performance feedback to security team members and contractors; maintain adequate coverage.
• Coordinate security support for employee terminations, events, escorts, and emergency transportation as needed.
• Direct team response to medical, fire, hazardous-material, and other emergencies; activate ICS and coordinate with contacts.
• Review incident reports and liaise with relevant teams; keep security manager informed of significant events.

Skills

Leadership

Supervisory experience

Decision making

Communication

Emergency response

Training

Scheduling

Incident response

Team coaching

Microsoft Office

Education

High school diploma

Tools

Automated systems

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and rewarding careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®.

Your Opportunity, Your Team

• As a Security Shift Leader supporting HSN, you’ll lead security operations during your assigned shift at the HSN Fulfillment Center in Piney Flats, helping protect team members, guests, facilities, and merchandise.
• You’ll guide security personnel, coordinate with site leaders and Human Resources, and help the team respond to incidents and emergencies. Your sound judgment, clear communication, and focus on prevention will support safe, reliable site operations.

Where You’ll Work

• This role is based at the HSN Fulfillment Center in Piney Flats, Tennessee. Workplace type is to be confirmed. Relocation assistance is not available for this role.
• Schedule: Monday - Friday 2:00 PM - 10:00 PM

What You’ll Do

• Lead day-to-day security operations on your shift, assign and review work, monitor surveillance, and address security and life-safety concerns.
• Train, schedule, coach, and provide timely performance feedback to security team members and contractors; maintain adequate coverage.
• Coordinate security support for employee terminations, special events, escorts, and emergency transportation as business needs require.
• Direct team response to medical, fire, hazardous-material, and other emergencies; activate the Incident Command System and coordinate with appropriate contacts.
• Review incident reports, arrange follow-up with relevant teams, and keep the security manager informed of significant events and concerns.

What You’ll Bring

• High school diploma or equivalent.
• At least two years of relevant experience, including one year of supervisory experience in a similar environment, or a combination of seasonal developmental positions and related experience.
• Strong decision-making, problem-solving, and communication skills, including the ability to work effectively under stressful or emergency conditions.
• Ability to handle confidential information and use Microsoft Office and automated systems.
• Ability to obtain First Aid and CPR certification within four weeks of hire.
• Ability to work required shifts and overtime, sit or concentrate for extended periods, climb stairs or ladders, and lift up to approximately 50 pounds.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, experience, and geographic location as well as business and market conditions.