Security Shift Lead: Coaching & Crisis Response

Allied Universal; Flagstaff (AZ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plans

Holiday pay (7 holidays)”},{

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee the delivery of security services on a specific shift at an assigned client site. You will supervise security officers, coordinate with site leadership, and ensure quality service while maintaining safety and compliance.

You will also be responsible for coaching, reporting, and maintaining professional standards, with emphasis on customer service and crisis management across client operations.

Qualifications

• Must possess effective written and oral communication and interpersonal skills.
• Must be able to prepare written reports and logs in neat handwriting.
• Licensing requirements are subject to state/local laws and regulations.

Responsibilities

• Supervise staff on the assigned shift and coordinate service delivery.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition and discipline within approved empowerment range.

Skills

Verbal communication

Written communication

Crisis management

Customer service

Security procedures

Interpersonal skills

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee the delivery of security services on a specific shift at an assigned client site. You will supervise security officers, coordinate with site leadership, and ensure quality service while maintaining safety and compliance.

You will also be responsible for coaching, reporting, and maintaining professional standards, with emphasis on customer service and crisis management across client operations.