Security Services Coordinator

ASM Global; Denver (CO); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Signing bonus

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

Life insurance

Disability insurance

RTD Eco Pass

Paid time off

Employee assistance program

Flexible spending accounts

Job summary

ASM Global at the Colorado Convention Center in Denver is seeking a Security Services Coordinator to support the Security Manager by coordinating trainings, staffing for events, and updating SOPs. You will liaise with Denver Police, Event Management, and Operations to ensure smooth security operations for busy event schedules.

The role requires strong communication, organizational skills, and the ability to manage multiple tasks in a dynamic venue.

Qualifications

• Two to four years security experience and a clean background.
• Strong communication skills and ability to work with diverse teams.
• Proven ability to coordinate trainings and staffing for events.

Responsibilities

• Implement and document Security Department trainings including new hires and refreshers.
• Provide backup support for Surveillance and Base Coordinator when needed.
• Coordinate staffing for events and update SOPs for departments.
• Collaborate with HR on video review requests and records timelines.
• Maintain POD system data and communicate with Event Management for changes.
• Ensure security schedules meet building requirements and are reviewed.

Skills

Security operations

Communication

Staff coordination

Emergency response

Event security

Surveillance

Education

High school diploma or GED

Tools

Excel

Job description

Job Title: Security Services Coordinator

Department: Operations

Reports To: Security Manager

FLSA Status: Hourly, Non-Exempt

Why the Colorado Convention Center is a great place to work:

• $500 Signing Bonus after 30 days of service and an additional $500 bonus upon 90 days of service!
• Generous Paid Time Off and Holiday Pay
• Health, dental, vision insurance, eligible upon hire
• 401(k) investment plan, with an employer match of up to 4%
• Healthcare reimbursement and flexible spending plans
• Employer-paid and supplemental life insurance
• Short- and long-term disability insurance available
• RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
• Tuition reimbursement program (salaried employees after working full time for at least one year)
• Employee assistance program

Compensation: Compensation is dependent on experience and rages from $27 - $28 per hour.

General Summary:

This position works closely with the Security manager to keep all trainings for building staff and department staff occurring regularly. This position will also coordinate POD's to ensure accurate staffing, make sure SOP's for departments are updated and current, and coordinate meetings with surrounding security departments and Denver Police Department.

Primary Duties and Responsibilities:

• Implement, maintain and document all Security Department trainings including new hire, ongoing, refresher, ERP and SEMP, and any other building emergency training.
• Provide backup support for Surveillance and Base Coordinator staff who are on vacation or who have called off for their shift.
• Work with organizing and gathering information for upcoming events from Event Managers and any other maintenance or construction around the building. Make sure all information is tracked and that clients are receiving building information for security and supporting that communication for operations.
• Work with Human Resources to make sure that any video review requests are responded to, recorded, and saved within the correct timeframe.
• Manage the POD system while making sure that all information is current and accurate for events, Operations projects and construction coming in the venue and communicating with Event Management and Operations for any corrections or notes.
• Verify that all shows / events coming in have submitted security schedules to manager for review and that they have met minimum standards for the building requirements.
• Update and maintain department SOP's as needed and keep all files on drives current.
• Coordinate and prepare for meetings with surrounding security entities, any OEM departments, DPD and table talks.
• Make sure that all 24/7 reports have correct follow up and are closed with all correct information.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Education and Experience

• Absence of felony or violent crime convictions
• Two to four years security experience
• High school diploma or GED

Skills and Abilities

• Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele.
• Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team.
• Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities.
• Excellent problem solving and organizational skills.
• Provide customer service in a professional considerate manner.
• Excellent record of dependability and reliability.
• Customer Service experience, preferred

Computer Skills

• Advanced computer skills including ability to create word documents and excel spreadsheets, preferred

Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position may require certifications by law and/or job assignment. Position requires frequent walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; requires radio usage - 2 way hand held. Position requires physical ability to patrol and inspect the facility grounds and buildings. May be exposed to physical confrontations. A, B, or C shift work as assigned.

Note: Colorado C