Under general supervision, patrols assigned territory to protect patrons and property at the Oklahoma City Convention Center. This is a 2nd shift position.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Stand guard during events.
- Tour post periodically to ensure safety of patrons, staff, vendors, participants, and others on site.
- Handle any disturbances or problems that arise during an event or at the facility. If necessary, escort disruptive individual(s) to the security office and/or off the premises.
- Write incident reports and meet with security supervisor to review.
- Monitor all surveillance, access control, and radio equipment contained within the facility.
- Prioritize situations and investigate/dispatch all safety and security-related incidents. Follow-up on all incidents with written reports and recommendations.
- Answer emergency, non-emergency and administrative phone lines and provide an appropriate response as required by the nature of the call. Respond to emergencies and handle callouts.
- Communicate effectively and efficiently using handheld radio.
- Inspect alarms and fire extinguishers/sprinkler systems to ascertain they are set to operate. Inspect premises for signs of intrusion or tampering.
- Establish and maintain effective working relationships with all entities who maintain business offices on property.
- Tour facility, examining doors, windows, and gates to ensure they are secure.
- Assist with crowd control inside and outside of the facility.
- Control unusual circumstances and events during fire, storms, riots, and other emergencies.
- Respond immediately to emergency situations -- answer alarms and investigate.
- Assist departments when handling large sums of high valued items.
- Act in a professional manner with clients, employees, exhibitors, patrons, and others encountered.
- When necessary, document all shipping and keep a record of all keys, radios and other facility equipment that are assigned.
- Operate Command Center at an efficient level.
- Utilize CCTV and Access Control system to set door schedules based off building and Event needs.
- Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
- Come to work on time and complete shift assignments (including overtime, if needed)
- Be courteous, respectful, and responsive to the public, customers, and clients.
- Project positive and confident professional attitude
- Customer Service to the highest level
- Maintain the highest standards of business ethics.
- Other duties and responsibilities may be assigned.
SUPERVISORY RESPONSIBILITIES
- This position has limited supervisory responsibilities. May carry out temporarily assigned supervisory responsibilities in accordance with Legends Global policies and applicable laws.
QUALIFICATIONS
EDUCATION AND/OR EXPERIENCE
- Must be 18 years of age.
- Prefer previous experience in a security role.
- Must have a high school diploma or GED equivalent.
KNOWLEDGE, SKILLS, AND ABILITIES
- Minimum knowledge, skills and abilities required to do this job:
- Ability to communicate effectively and to prepare, maintain and analyze records.
- Ability to work cooperatively with others; analytical skills; decision making skills; effective written and verbal communication skills; presentation and listening skills; effective negotiation and mediation.
- Ability to handle conflicts, make common sense decisions and exercise proper action during high tension and stress.
- Knowledge of security and safety guidelines, and of laws and regulations that affect security policies, procedures, rules, and operations.
- Knowledge of security technology, CCTV, Door Access System, and security project implementation
- Must be able to read, write and understand English.
- Must be eligible to work in the United States
- Meet the physical requirements of this position.
CERTIFICATES, LICENSES, REGISTRATIONS
- CLEET certification within six months of hire.
- Be licensed and insured to operate a motor vehicle in the United States.
PHYSICAL DEMANDS
- May spend long hours sitting and/or walking.
- Occasionally lift/push/pull objects weighing up to 25 lbs.
- Rarely lift/push/pull objects weighing up to 50 with or without assistance.
- Ability to operate security equipment.
- Manual dexterity - Regularly required to use hands, to finger, handle or feel to handle building keys and open doors.
- Reach with hands.
- Climb or balance and stoop, kneel, crouch and crawl to access different parts of the facility.
- Visual acuity -- due to the possibility of spending long periods of time viewing security monitors.
COMPUTER SKILLS
- Proficient computer skills including the ability to operate computers and security monitors.
- Operate a personal computer using Windows an