Security Service Technician II

Manatal; San Diego (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

Manatal is seeking a skilled Security Service Technician II based in San Diego, California. This position involves installing, maintaining, and repairing low voltage systems such as nurse call, fire alarm, and intrusion detection systems. The ideal candidate will have at least 5 years of experience and must hold a valid California driver's license. Responsibilities include diagnosing system issues and providing technical support to customers. Competitive compensation is offered for this service-focused role.

Qualifications

• Minimum 5 years of experience troubleshooting and repairing security, nurse call, and fire life safety systems.
• Valid California Drivers License with proof of auto insurance.
• Ability to obtain required vaccinations as needed.

Responsibilities

• Install, service, maintain, and repair low voltage systems.
• Diagnose, troubleshoot, and resolve system malfunctions efficiently.
• Provide technical support and user training to customers.

Skills

Troubleshooting security systems

Diagnosing system malfunctions

Providing technical support

Maintaining service documentation

Collaboration with teams

Education

High School Diploma or equivalent

Tools

EST3

Lenel

Ascom

Job description

About the job Security Service Technician II

We are seeking a skilled Low Voltage Service Technician II to install, maintain, and repair low voltage systems in commercial and secure environments. This role is service-focused and includes responding to client service calls across multiple system types, including nurse call, fire alarm, access control, video surveillance (CCTV), and intrusion detection systems.

The technician will diagnose and troubleshoot system issues, perform repairs and replacements, provide technical support and training, and maintain accurate service documentation. Collaboration with internal teams, vendors, and customers is essential to success in this role.

Key Responsibilities

• Install, service, maintain, and repair low voltage systems in commercial and secure facilities
• Diagnose, troubleshoot, and resolve system malfunctions efficiently
• Repair or replace faulty equipment and components
• Respond to service calls in a timely and professional manner
• Provide technical support and user training to customers as needed
• Maintain detailed and accurate service reports and documentation
• Coordinate with internal teams, subcontractors, and vendors to resolve issues
• Ensure compliance with applicable codes, standards, and customer requirements

Work Schedule

• Hours and days may vary
• Must be available to work weekends, nights, split shifts, and rotating shifts as required

Required Skills & Qualifications

• Minimum 5 years of experience troubleshooting and repairing security, nurse call, and fire life safety systems
• Experience with systems such as EST3, Lenel, and Ascom strongly preferred
• High School Diploma or equivalent
• Valid California Drivers License with proof of auto insurance
• Ability to obtain required vaccinations and immunizations to meet client and site requirements

Physical Demands & Work Environment

• Ability to drive 2+ hours per workday, daily
• Ability to walk, bend, stoop, hear, and speak, daily
• Ability to work indoors and outdoors in varying temperatures
• Ability to ascend/descend and work at heights above 6 feet, occasionally
• Ability to move or transport items weighing up to 20 pounds, occasionally
• Ability to work in confined spaces, occasionally
• Frequent pushing and pulling using upper extremities
• Ability to stand or sit for extended periods (4+ hours), daily
• Frequent operation of a company vehicle
• Work environments may include construction sites, commercial facilities, high-rise/mid-rise buildings, and hospitals with potential patient contact

What We Offer

• Competitive compensation