Service Technician

Safe and Sound Security; California (MO); On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Safe and Sound Security is seeking a Service Technician to install, service, and maintain low voltage security devices across commercial and residential settings in Northern and Southern California.

The ideal candidate will have hands-on experience with cameras, access control, intercoms, and burglar alarms, plus strong troubleshooting, communication, and time-management skills, with a passion for problem-solving and personal growth.

Qualifications

• Experience in low voltage work, specifically in security systems (cameras, access control, intercoms, burglar alarms).
• Strong troubleshooting and problem-solving skills.
• Excellent communication, customer service and interpersonal skills.
• Attention to detail and effective time management abilities.
• Familiarity with new technologies and a willingness to embrace innovation.

Responsibilities

• Install, service, and maintain physical security devices in both commercial and residential settings.
• Troubleshoot and resolve issues with low voltage systems, ensuring optimal performance and customer satisfaction.
• Communicate effectively with clients to assess needs and provide excellent customer service.
• Maintain accurate records of service calls and installations.
• Collaborate with team members to innovate and improve service offerings.

Skills

Low voltage experience

Security cameras

Access control

Intercoms

Customer service

Troubleshooting

Job description

Location: Northern California and Southern California locations

Estimated Pay: $40.00 - $50.00 per hour

Job Type: Full-time

Company Overview

Safe and Sound Security is California's fastest growing commercial security integrator. We're a commercial security systems and data cabling contractor. We've been serving businesses for 15 years with the most cutting edge security systems and low voltage contracting in the industry. We pride ourselves on our innovative approach and exceptional customer service. We saw growth of over 70% last year so we're adding a few core team members to help take on the extra workload.

What We Are Looking For

We are seeking a dedicated Service Technician with experience in the security industry. The ideal candidate will have a strong background in installing, servicing, and maintaining low voltage systems, including security cameras, access control systems, intercoms, and burglar alarms. If you're a reliable technician with a passion for problem-solving and personal growth, we want to hear from you!

Responsibilities

• Install, service, and maintain physical security devices in both commercial and residential settings.
• Troubleshoot and resolve issues with low voltage systems, ensuring optimal performance and customer satisfaction.
• Communicate effectively with clients to assess needs and provide excellent customer service.
• Maintain accurate records of service calls and installations.
• Collaborate with team members to innovate and improve service offerings.

Requirements

• Experience in low voltage work, specifically in security systems (cameras, access control, intercoms, burglar alarms).
• Strong troubleshooting and problem-solving skills.
• Excellent communication, customer service and interpersonal skills.
• Attention to detail and effective time management abilities.
• A dedicated and hard-working attitude with a desire for personal and professional growth.
• Familiarity with new technologies and a willingness to embrace innovation.

Preferred Skills

• Previous experience in a technician role within the security industry.
• Certifications related to low voltage systems or security systems are a plus.

We offer a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development. Even if you don't check off every box, we still encourage you to apply!

Why Join Us?

• Competitive salary and benefits package.
• Opportunities for training and career advancement.
• A supportive and innovative work environment.
• The chance to make a real difference in ensuring the safety and security of our clients.