Security Service Technician - Entry Level

Koorsen Fire & Security; Kokomo (IN); On-site; USD 26,174 - 34,440; Full time

Job summary

Koorsen Fire & Security is seeking an experienced Security Service Technician in Kokomo, IN, to join the team. Responsibilities include maintaining and servicing security systems, troubleshooting issues, and ensuring customer understanding of system functionalities.

The ideal candidate must have strong communication skills, be able to meet state licensing requirements, and possess a valid driver’s license. Experience in security systems is preferred, along with knowledge of IT functionality.

Qualifications

• Pass drug and background screenings.
• Able to meet state licensing requirements and vendor certifications.
• Valid driver’s license required.

Responsibilities

• Provide service and maintenance of security systems.
• Diagnose problems and identify solutions.
• Ensure customers understand system functionality.

Skills

Strong written and verbal communication skills

Read and interpret diagrams, blueprints, and specifications

Proficiency working in Microsoft Suite

Basic understanding of IT functionality

Tools

Electronic testing devices

General hand and power tools

Job description

Becoming the leader in the fire and security industry takes talent‑yours. We are looking for an experienced Security Service Technician in Kokomo, IN, to join our best‑of‑the‑best team as we drive the industry forward and pursue excellence in everything we do. If you’re up for the challenge, we want to hear from you!

SALARY $19-$25/HOUR DEPENDING UPON EXPERIENCE

Responsibilities

• The service and maintenance of security products and systems, including Intrusion, Video Surveillance, Access Control, Intercom, and Monitoring
• Service and troubleshoot systems to diagnose problems and identify solutions
• Ensure customers understand the functionality of their system
• Interact with customers, vendors, and co‑workers in a professional manner
• Demonstrate an understanding of and follow all safety regulations and practices
• Open‑mind willingness for continual learning
• Follow all Koorsen policies, procedures, and core values
• Any other duties deemed appropriate by management

Required

• Pass drug and background screenings
• Strong written and verbal communication skills
• Able to meet state licensing requirements and vendor certifications
• Valid driver’s license

Preferred

• Security, Fire Life Safety, or Low Voltage experience
• 2+ years of experience installing or servicing security systems
• Read and interpret diagrams, blueprints, and specifications
• Experience with electronic testing devices
• Access and Video Manufacturer's certifications
• Proficiency working in Microsoft Suite: Outlook, Word, Excel, and PowerPoint
• Basic understanding of IT functionality

Physical Demands

• Able to safely and effectively use general hand and power tools
• Lift and carry a minimum of 75 lbs. Push and pull greater than 75 lbs.
• Climb a ladder reaching a height of at least 12 feet and use a man lift to perform services
• Exposure to outside weather conditions, temperature changes, and loud noises
• While performing the duties of this job, the employee is required to talk or hear. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms