Security Service Technician

GSSC (General Security Services Corporation); BLOOMINGTON (MN); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

iPhone

iPad

401(k) with company match

Medical, dental, vision

Life insurance, disability

PTO

Incentive Bonus

Referral Bonus Program

Job summary

General Security Services Corporation (GSSC) is seeking a Security Service Technician for on-site support of integrated security technologies. You will service Access Control, CCTV, Intrusion, and Fire Alarm systems, program and test equipment, and train customers on operation and functionality.

The role requires a valid driver’s license, 2+ years in security, and the ability to read blueprints and manuals. On-call duties provide additional pay, with travel to client sites as needed.

Qualifications

• Valid driver’s license with clean driving record.
• 2+ years in the security industry, service of equipment.
• Experience with Access Control, CCTV, Networking, Wireless Intrusion, Wired Intrusion and Fire Alarm Systems.
• Able to complete scheduled service calls on time and read blueprints/manufacturer manuals.

Responsibilities

• Services Access Control, CCTV, Intrusion, and Fire Alarm Systems.
• Program all GSSC systems and test equipment.
• Educate customers on system operation and functionality.
• Communicate status of service tickets daily to Customer Service Coordinator.

Skills

Valid driver’s license

2+ years security experience

On-call rotation willingness

Blueprints reading

Manufacturer manuals reading

Education

Associate degree or equivalent

Job description

Intro

Are you looking for a career where you can contribute to safety and make a meaningful difference every day? At General Security Services Corporation (GSSC), our Electronic Protection Group (EPG) delivers and supports integrated security technologies, from access control and intrusion systems to video surveillance and life safety technologies.

Since 1946, GSSC has proudly protected the communities we serve through physical and electronic security solutions. Here, you’ll be part of a team that values collaboration, recognizes contributions, and supports your growth.

Benefits

• Company paid vehicle
• Fuel card
• iPhone
• iPad
• 401(k) with company match
• Medical, dental, vision
• Life insurance, short term disability and long term disability
• PTO
• Eligible for Incentive Bonus
• Referral Bonus Program

Security Service Technician Job Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

• Services Access Control, CCTV, Intrusion, and Fire Alarm System
• Ability to program all GSSC systems
• Tests all equipment and verifies signals to ensure proper performance of systems.
• Educates and trains customers on system operation and functionality of systems
• Communicates daily with Customer Service Coordinator on delays, requirements, and general status of service tickets
• Manages individual truck stock inventory, materials, tools, and company equipment
• Reads and interprets wiring diagrams, schematics, and manufacturer manuals
• Complies fully with the safety programs of GSSC and the Client
• Handles on-call duties on a regular basis with additional pay
• Performs system preventative maintenance of customer equipment
• Positively represents GSSC to customers with consistent professionalism
• All other duties as assigned

Fire Tasks

• Installation and maintenance of Fire system installations
• Conduct annual and semi-annual fire alarm inspections as needed.
• Completing the Record or Completion (ROC) for completed systems
• Completing inspection reports for municipality required inspection schedules
• Filing ROC and Inspection reports within the ERP system and required compliance website locations
• Printing required documents for site storage after an ROC or Inspection
• Follow up Inspection visits for repairs on failed points
• Completing separate repairs as per required to pass an inspection

Security Service Technician Minimum Qualifications

• Hold a valid state driver’s license with a clean driving record
• 2+ years of experience in the security inudstry
• 2 years of experience in the commercial security field specific to service of equipment, including Access Control, CCTV, Networking, Wireless Intrusion, Wired Intrusion and Fire Alarm Systems
• Required to be punctual to required work locations and complete scheduled service calls in a timely manner
• Working knowledge of UL certification requirements, testing, documentation and service
• Associate degree required or 2+ years of related experience and/or training, or equivalent combination of education and experience.
• Ability to read Blueprints and utilize manufacturer manuals and technical support
• Ability to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation) You will receive extra pay for weeks you are on call.

Preferred Qualifications

• BICSI Certification
• NICET Certification
• Computer/Networking Experience
• Power Limited Technician (PLT) Licensed or willingness to receive PLT License within 6 months of employment

Physical, Mental And Environmental Requirements

• Employee is required to stand, walk, climb, sit and use hands and fingers.
• Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs.
• Reaching, grasping and carrying activities also required.
• Moderate noise level in the work environment.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Travel

Some out of town travel required

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer. Historically underrepresented candidates strongly encouraged to apply.