Security Sergeant

Four Queens Hotel & Casino; Security (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent hotel and casino in Maryland is seeking a Security Assistant to support the Security Lieutenant in maintaining departmental goals. Responsibilities include developing procedures for safety and efficiency, monitoring incident reports, and providing superior guest service. Candidates should possess strong leadership and interpersonal skills, be at least 21 years old, and must meet regulatory permit requirements. This role demands flexibility in scheduling and the ability to work calmly under stress.

Qualifications

• Must be 21 years of age and able to obtain regulatory permits.
• Basic reading, writing, and arithmetic skills are essential.
• Must qualify per company firearm requirements.

Responsibilities

• Assist the Security Lieutenant in maintaining departmental goals.
• Develop procedures to improve operational quality and efficiency.
• Monitor incident reports and ensure effective handling.

Skills

Leadership skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Job description

Assists the Security Lieutenant in maintaining departmental goals. Assists with all activities on assigned shift.

PRIMARY RESPONSIBILITIES

• Suggests and develops procedures to improve the operating quality and efficiency of the department.
• Suggests safety and loss prevention policies and procedures
• Interfaces with applicable departments to ensure customers receive superior guest service.
• Identifies and resolves employee and guest concerns.
• Interfaces with all applicable law enforcement agencies.
• Maintains networking capabilities across the city to ensure that all properties have an awareness of security threats and potential criminal activity that could threaten guests, employees or assets.
• Monitors incident reports, ensuring accurate and effective handling, and initiates Investigation process.
• Other duties as assigned.

ADDITIONAL RESPONSIBILITIES

Assists with training of staff on assigned shift.

KNOWLEDGE AND SKILL REQUIREMENTS

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
• Excellent leadership, supervisory and interpersonal skills required.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
• Must be able to qualify in accordance with company firearm's requirements.
• Must be 21 years of age and be able to obtain all local, state and federal regulatory permits as required by position.
• Work requires willingness to work a flexible schedule that may include weekends and evenings.

WORKING CONDITIONS

Must work calmly and under stress when the volume of business increases. Must be able to stand for extended periods of time. Must be able to tolerate areas containing secondary smoke, high noise levels and extreme hot or cold.