Security - Security Safety Officer (Overnight) - Full Time

fourseasons; Hawaii; On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Hourly Rate $30.58

On-site Physical Therapist

24-hour gym access

Holiday, Vacation & Sick pay

Robust Benefit Plan

Company Match 401K Plan

Laundered employee uniform

Free employee meals

Complimentary stays at Four Seasons

Training and development opportunities

Employee recognition programs

Job summary

Four Seasons Resort Hualalai is seeking a dedicated Security Safety Officer to embody our values of respect, integrity, and care. You will actively patrol the resort to create a safe, welcoming environment, manage access to protect the property, and respond to incidents with professional judgment.

The role requires a strong service mindset, Hawaii Guard Card, first aid certifications, and the ability to work collaboratively across departments to ensure exceptional guest experiences.

Qualifications

• High school diploma or equivalent; prior security experience preferred.
• Valid Hawaii Guard Card.
• Current First Aid, CPR, and AED certification.
• Strong communication skills and the ability to stay calm in all situations.
• Physical stamina to stand, walk, and move around the resort.

Responsibilities

• Create a safe and welcoming environment by patrolling the resort and maintaining a visible presence.
• Monitor and manage access to ensure the security of our property.
• Respond promptly and professionally to incidents, alarms, and emergencies.
• Assist guests and team members with information and help as needed.
• Document daily activities and incidents with accuracy and detail.
• Uphold resort policies with respect and discretion.
• Provide basic first aid and emergency response when needed.
• Collaborate with colleagues across departments for a seamless guest experience.

Skills

Customer service

Communication

Calm under pressure

Teamwork

Education

High school diploma or equivalent

Valid Hawaii Guard Card

First Aid, CPR & AED certification

Tools

Security procedures

Surveillance protocols

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.

SECURITY SAFETY OFFICER

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Our Security team plays a vital role in delivering peace of mind - creating a safe, secure, and seamless environment where our guests and employees can truly feel at home.

We are looking for a dedicated and service-driven Security Safety Officer who embodies our values of respect, integrity, and genuine care.

WHAT YOU'LL DO

• Create a safe and welcoming environment by actively patrolling the resort and maintaining a visible, reassuring presence
• Deliver exceptional guest service while monitoring and managing access to ensure the security of our property
• Respond promptly and professionally to incidents, alarms, and emergencies with sound judgment and care
• Support our guests and team members by providing assistance, answering questions, and offering clear, helpful information
• Document daily activities and any incidents with accuracy and attention to detail
• Uphold resort policies and standards with respect, professionalism, and discretion
• Provide basic first aid and emergency response when needed
• Collaborate with colleagues across departments to ensure a seamless and safe guest experience

WHAT TO BRING

• A passion for service and a genuine care for people
• High school diploma or equivalent, with prior security experience preferred
• Valid State of Hawaii Guard Card
• Current First Aid, CPR, and AED certification
• Strong communication skills with the ability to remain calm and composed in all situations
• Sound judgment, integrity, and a proactive approach to problem-solving
• Physical stamina to stand, walk, and move throughout the resort for extended periods
• A collaborative mindset and commitment to upholding Four Seasons' standards of excellence

JOIN OUR 'OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $30.58
• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary 'Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs

Learn more about what it is like to work at Four Seasons Resort Hualalai, visit us:

Facebook: https://www.facebook.com/FourSeasonsResortHualalai

Instagram: https://www.instagram.com/fshualalai/

Twitter: https://twitter.com/FSHualalai

Four Seasons is an Equal Opportunity, Affriative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal