Security Scheduling Manager - National Account

marksman; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental Insurance

PTO and Holidays

401(k) retirement plan

Leadership training & advancement

Job summary

Marksman Security is seeking a detail-driven Security Scheduling Manager to oversee workforce scheduling and day-to-day operational logistics for a premier national account. This role ensures posts are fully staffed, minimizes overtime, and maintains schedule data integrity across 22 facilities spanning 10 states and 7,000+ weekly service hours.

You will partner with Account Managers, field supervisors, and HR to coordinate post assignments, onboarding, site training, and coverage transitions

Qualifications

• 2+ years of supervisory experience in security operations or scheduling.
• Proficiency with scheduling software and HRIS platforms.
• Strong English communication skills, verbal and written.

Responsibilities

• Build, review, and maintain master rosters across 22 facilities.
• Monitor attendance, address call-offs, and ensure 100% site coverage.
• Generate weekly labor and operation reports for leadership.
• Coordinate with Account Managers, field supervisors, and HR for postings and training.
• Ensure personnel hold state licenses and site certifications.
• Document variances and field equipment logs.

Skills

Scheduling

Supervisory experience

Time management

Verbal communication

Written communication

Flexibility across time zones

Bilingual abilities

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

WinTeam

HRIS

Valiant

Microsoft Office

Job description

Marksman Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Job Title: Security Scheduling Manager

Location: Office Hub (Arizona | Texas | California | Las Vegas, NV)

About the Role

Marksman Security is seeking a detail-driven, proactive Security Scheduling Manager to manage workforce scheduling and day-to-day operational logistics for a premier national account .

This high-impact role oversees scheduling operations supporting a leading national healthcare manufacturer and medical supply distributor spanning 22 facilities across 10 states and totaling over 7,000 weekly service hours .

The Scheduling Manager will ensure all posts are fully staffed, minimize overtime, maintain schedule data integrity, and respond rapidly to operational needs across all locations .

Key Responsibilities

• Master Schedule Management: Build, review, and maintain electronic master rosters across 22 facilities (7,000+ weekly billable hours) using automated scheduling software (e.g., WinTeam/HRIS), actively minimizing unbilled overtime .
• Roster Fulfillment & Attendance: Monitor daily check-ins/check-outs, promptly address call-offs, tardiness, open posts, and operational escalations to maintain 100% contractual site coverage .
• Data Integrity & Reporting: Maintain up-to-date employee records, track shift data, and generate weekly labor and operational performance reports for leadership .
• Field & Team Collaboration: Partner closely with Account Managers, field supervisors, and HR to coordinate post assignments, onboarding, site training, and coverage transitions .
• Operational Readiness: Ensure all scheduled personnel hold the appropriate state security licenses and site-specific certifications required for their operating jurisdiction .
• Incident & Equipment Tracking: Accurately document post variances, site emergencies, and field equipment logs .

Qualifications & Requirements

• Education & Experience: High School Diploma or GED required ; Bachelor's degree preferred. Minimum of 2+ years of supervisory experience in security operations, high-volume workforce scheduling, or call center/dispatch logistics .
• Technical Skills: High proficiency with Microsoft Office (Excel, Word, Outlook) and automated scheduling / workforce management platforms (WinTeam, Valiant, or similar HRIS) .
• Licensing & Eligibility: Must be at least 21 years of age . Must possess or be able to obtain any applicable state-required security credentials/licenses .
• Communication: Exceptional verbal and written English communication skills; bilingual capabilities are an asset .
• Availability: Flexibility to support operational needs across multiple time zones, including occasional evenings or weekends as dictated by business needs .
• Screening: Must be able to pass a pre-employment criminal background check and drug screening .

What We Offer

• Starting Salary: $60,000 - $65,000 annually
• Comprehensive Medical and Dental Insurance coverage
• Paid Time Off (PTO) and Paid Holidays
• Retirement / 401(k) savings plans
• Direct pathways for leadership training, advancement, and professional growth

Marksman Security is an Equal Opportunity Employer (EOE/M/F/D/V).