Security & Safety Manager

Tennessee Performing Arts Center Management Corp; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Tennessee Performing Arts Center Management Corp in Nashville, TN seeks a Security & Safety Manager to lead security operations across TPAC venues and events, ensuring the safety of employees, guests, performers, and staff through proactive practices and on-site surveillance.

The role reports to the Director of Safety and Security and involves coordinating with multiple departments, training staff, scheduling shifts, and handling emergency responses, with a focus on respect, inclusivity, and

Qualifications

• 3–5 years of security and crowd management experience, including supervisory responsibility.
• Flexible schedule including nights, weekends, and some holidays.
• TN unarmed security license.

Responsibilities

• Provide leadership of security operations for the security and safety supervisors, staff and their day-to-day functions.
• Oversee daily venue security and event security for TPAC venues.
• Responsible for emergency preparedness and response.
• Support the Director with staff training, administrative needs, daily shift and event scheduling, and billing for TPAC’s internal security team and contractors.
• Investigates venue security and safety incidents with guests, TPAC departments, contractors and management.
• Serves as the Manager on Duty for assigned events and is familiar with TPAC event structure including emergency procedures and standards.

Skills

Security management

Crowd management

Leadership

Flexible schedule

TN unarmed security license

Tools

Momentus Elite

Tessitura

Concur

Corrigo

DNA Fusion

Milestone

ADP Workforce Now

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security & Safety Manager

Full-time Regular TN Performing Arts Center, Nashville, TN, US

Position Status: Full-Time

Exemption Status: Exempt

Reports to: Director of Safety and Security

Core Values

Position Overview The Security & Safety Manager maintains and provides security operations for the safety of all employees, guests, production, crew, and performers at all TPAC managed venues daily, and during TPAC events. The manager works closely with the Director of Security & Safety to support event operations, and all TPAC departments with staffing, guidance, and on-site surveillance to monitor security and safety concerns. Through proactive best practices, communication, visible and invisible technology, the manager works to ensure the safety of all who visit TPAC today, and in the future.

Primary Responsibilities

• Contributes to a team-based culture focused on respect, communication, inclusivity, and collaboration.
• Provides leadership of security operation for the security and safety supervisors, staff and their day-to-day functions. This includes daily venue security and safety as well as event security for Andrew Jackson Hall, James K. Polk Theater, Andrew Johnson Theater, and War Memorial Auditorium.
• Responsible for emergency preparedness and response. Will respond to incidents of medical emergencies, fire alarm activations, and any other security-related incidents.
• Supports the Director with staff training, administrative needs, daily shift and event scheduling, and billing for TPAC’s internal security team and contractors.
• Investigates venue security and safety incidents with guests, TPAC departments, contractors and management as needed and concise documentation.
• Serves as the Manager on Duty for assigned events and is familiar with TPAC event structure including emergency procedures and standards to ensure a safe and enjoyable experience for all in attendance.

The responsibilities listed above are not all inclusive. Other related duties may be assigned.

Skills and Knowledge

Required: 3-5 years of security and crowd management experience, including managerial experience. Comfortable workingwith individual situations. Ability to work a flexible schedule including nights, weekends, and some holidays. TN unarmed security license.

Highly Desired: Previous theater or similar venue, event, and peer security experience. Familiar with shift coverage, scheduling and “on the job” training, knowledge of CCTV and Access Control programs. CPR/First Aid certified..

Software and Services Used:

• Momentus Elite, Tessitura, Concur, Corrigo, DNA Fusion, Milestone, and ADP Workforce Now.

Frequent Functions and Working Conditions

Frequent Functions:

• Working in an office/venue/theater environment and virtually as needed. Ascending/descending stairs, standing/being stationary for long periods of time. Working in the dark. Working with flashlights and in a loud environment.

Occasional Functions:

• Lifting, moves, transports 50 lbs. Pushing, pulling, bending/stooping. Ability to work outside in all weather conditions including seasonably hot or cold temperatures.

TPAC is an Equal Employment Opportunity employer. All aspects of the employment process will be merit-based and applied without discrimination on the basis of race, color, religion, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.