Security Project Technician 2

Convergint; North Charleston (SC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Security Technician to join their dynamic team. In this role, you will be responsible for installing, programming, and servicing a variety of security systems, ensuring top-notch customer satisfaction. This position offers an exciting opportunity to grow within a supportive culture that values inclusion and personal development. You will work closely with project managers, mentor junior staff, and contribute to innovative projects that enhance safety and security. If you are passionate about technology and customer service, this could be the perfect fit for you.

Benefits

Company Holidays and Paid Time Off

Medical, Dental & Vision Plan

Life insurance & Disability Plan

Wellness Program

401K Matching Plan

Colleague Assistance Program

Tuition reimbursement

Vehicle reimbursement plan

Qualifications

• 3-5 years of relevant experience in security systems.
• Ability to read blueprints and schematics.

Responsibilities

• Install, program, and service security and fire alarm systems.
• Demonstrate equipment and analyze performance.

Skills

Exceptional customer focus

Technical skills with fire alarm systems

Troubleshooting skills

Mechanical and electrical aptitude

Strong communication skills

Organizational skills

Advanced computer skills

Education

High School/GED

Tools

MS Office applications

Job description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects including small to large projects that vary in complexity. As a Security Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home.

What you’ll do with “Our Training and Your Experience”

• Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation.
• Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Operates systems to demonstrate equipment, commissions new systems, analyzes performance and identifies malfunctions.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects.
• Using technical knowledge, skills and experience, acts as a mentor to less experienced staff.
• Performs other duties and responsibilities as requested or required.

What You’ll Need

• Exceptional customer focus and ability to work under pressure.
• Solid technical skills and experience with fire alarm systems, and/or electronic security systems.
• Solid programming skills and proven ability to troubleshoot problems.
• To be a self-starter and work well with minimal supervision.
• Solid mechanical and electrical aptitude and ability to read blueprints and drawings; solid math skills.
• Strong verbal, written and interpersonal communication skills.
• Solid organizational skills and the ability to handle multiple projects simultaneously.
• Advanced computer skills including familiarity with MS Office applications.
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis.

Company Benefits and Perks

• Company Holidays and Paid Time Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan

Requirements:

Education: High School/GED or equivalent experience

Minimum Experience: 3-5 years relevant

Preferred Experience: (but not required):

• Relevant field service
• Certifications: Product-specific certifications, Industry-specific certifications and/or licenses.

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.