Security Professional - Receptionist

Allied Universal; Tempe (AZ); On-site; USD 28,000 - 40,000; Full time

Job summary

Allied Universal in Tempe, AZ is seeking a highly professional Senior Receptionist with a valid Security License to serve as the first point of contact for a valued client. This role blends executive receptionist duties with security responsibilities, requiring exemplary customer service, strong communication, and the ability to maintain a secure, welcoming environment.

The ideal candidate will be proficient with Microsoft Excel and Office, manage records and reports, handle calls and visitor

Qualifications

• Previous experience in reception, executive administration, security, or customer service.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and exceptional interpersonal skills.
• Ability to exercise sound judgment and maintain confidentiality.
• Intermediate computer proficiency, including email, scheduling, Microsoft Suite, and recordkeeping.
• Ability to remain alert and attentive throughout assigned shifts.
• Reliable transportation and dependable attendance. (Overtime may be required but is not guaranteed)

Responsibilities

• Serve as the primary point of contact for visitors, clients, employees, and executives.
• Welcome and professionally assist all incoming guests.
• Manage incoming calls, emails, inquiries, and appointment scheduling.
• Maintain visitor logs, appointment records, and front-office documentation.
• Coordinate guest arrivals, departures, and visitor access.
• Maintain an organized, professional, and welcoming reception area.
• Handle confidential information with discretion and professionalism.
• Coordinate with security personnel and emergency responders when necessary.

Skills

Reception experience

Customer service

Multitasking

Communication skills

Professional appearance

Microsoft Office

Discretion

Attendance reliability

Tools

Microsoft Office

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Position

Position: Senior Receptionist / Security Officer

Employment Type: Full-Time

Department: Front Office / Security

Experience Level: Professional

Pay Rate: $25.00 an hour

Position Overview

We are seeking a highly professional, dependable, and experienced Senior Receptionist with a valid Security License to serve as the first point of contact for a valued Client. This position requires an individual who demonstrates exceptional customer service, strong communication skills, professional appearance, sound judgment, and the ability to maintain a safe, secure, and welcoming environment.

The ideal candidate will possess the professionalism of an executive receptionist combined with the awareness and responsibility of a licensed security professional They must also demonstrate high proficiency in Microsoft Excel, Microsoft Office applications, and related computer programs, with the ability to manage spreadsheets, maintain accurate records, prepare reports, organize data, and efficiently handle administrative responsibilities. Strong multitasking, attention to detail, discretion, customer service, and the ability to maintain a professional and secure environment are essential.

Key Responsibilities

Front Desk & Administrative Management

• Serve as the primary point of contact for visitors, clients, employees, and executives.


• Welcome and professionally assist all incoming guests.


• Manage incoming calls, emails, inquiries, and appointment scheduling.


• Maintain visitor logs, appointment records, and front-office documentation.


• Coordinate guest arrivals, departures, and visitor access.


• Maintain an organized, professional, and welcoming reception area.


• Handle confidential information with discretion and professionalism.


• Additional responsibilities may be required as needed.

Security & Access Control

• Maintain a secure front entrance and monitor visitor access.


• Verify visitor identities and credentials in accordance with company procedures.


• Monitor surveillance systems and report suspicious activity.


• Enforce established visitor and facility security protocols.


• Potentially respond appropriately to security concerns, disturbances, and emergencies.


• Maintain accurate incident reports and security documentation.


• Coordinate with security personnel, management, and emergency responders when necessary.

Professional Standards & Leadership

• Represent the organization with a high level of professionalism.


• Demonstrate excellent judgment, discretion, and problem-solving abilities.


• Maintain confidentiality regarding company operations, personnel, and visitors.


• Communicate effectively with leadership, staff, clients, and vendors.


• Remain calm, attentive, and professional in high-pressure situations.


• Demonstrate multi-tasking abilities in a fast-paced environment

Required Qualifications

• Previous experience in reception, executive administration, security, or customer service.


• Excellent verbal and written communication skills.


• Strong organizational and multitasking abilities.


• Professional appearance and exceptional interpersonal skills.


• Ability to exercise sound judgment and maintain confidentiality.


• Intermediate computer proficiency, including email, scheduling, Microsoft Suite, and recordkeeping.


• Ability to remain alert and attentive throughout assigned shifts.


• Reliable transportation and dependable attendance. (Overtime may be required but is not guaranteed)

Preferred Qualifications

• Valid and current AZ Security Guard License.


• Executive receptionist or corporate front-desk experience.


• Experience with access control and visitor management systems.


• Security monitoring and incident reporting experience.


• CPR, First Aid, or AED certification.


• Experience working in corporate offices, healthcare facilities, luxury properties, or professional environments.

Ideal Candidate

• Highly professional and polished.


• Confident, courteous, and approachable.


• Security-conscious and detail-oriented.


• Dependable, punctual, and responsible.


• Discreet when handling sensitive matters.


• Capable of balancing exceptional hospitality with firm security standards.

Compensation & Benefits

Compensation will be based on experience and qualifications. Additional benefits and advancement opportunities may be available.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices