Security/Organizational Trainer

General Services Department; Albuquerque (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

The General Services Department seeks a qualified professional to design, develop, implement and facilitate blended learning programs for security techniques and operations. You will analyze training needs, coordinate staff-led sessions, and ensure compliance with security best practices and regulations.

You will lead classroom and online training, prepare and host sessions, track testing results, and collaborate with HR to support recruitment and onboarding for Metro Security staff.

Qualifications

• Bachelor’s degree from an accredited college or university in organizational training, adult learning theory, industrial and organizational psychology, education, business, or criminology;
• Four (4) years of experience in organizational training, training program management, or training program administration.
• To include one (1) year of supervisory experience.
• May be required to work odd hours and weekends.
• Experience training law enforcement, security, military, or corrections is preferred.

Responsibilities

• Manage and develop curriculum, including training objectives and testing methodologies.
• Design and monitor security training programs and services; revise as needed.
• Analyze learning needs and ensure compliance with security practices and regulations.
• Conduct audits of training programs and research learning strategies.
• Lead classroom and web-based training sessions and online meetings.
• Coordinate, schedule and host security-focused training sessions and maintain testing databases.

Skills

Curriculum design

Training delivery

Coordinating trainings

Staff supervision

Recruitment liaison

Education

Bachelor’s degree in organizational training or related field

Four years experience in organizational training

Tools

Learning Management System (LMS)

Learning Content Management System (LCMS)

Job description

Design, develop, implement and facilitate blended learning programs for security techniques and operations; analyze, develop and create various security trainings in various educational systems and platforms, coordinate staff facilitated trainings; ensure compliance. Provide guidance, review and analysis of best practices in area of assigned responsibility. Participate in and support recruitment efforts for the Division by attending job fairs, creating and administering security onboarding, and perform a variety of duties relative to the assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

ESSENTIAL FUNCTIONS:

Essentialfunctions may include, but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without areasonable accommodation.

1. Manage and develop curriculum to include training objectives, criterion test methodologies, training presentations, lesson plans; delivery of Basic Security Officer Training, recurrent and specialized training.
2. Design, implement, facilitate and monitor a variety of security training and security development programs and services; revise programs as needed.
3. Analyze, determine, and recommend learning needs for all security levels of General Services Metro Security staff; ensure compliance with security best practices, contracts and regulations.
4. Conduct audits on existing security and security training programs; analyze learning needs and research, design and recommend learning strategies and programs in area of assigned responsibility.
5. Manage, lead and facilitate classroom, and web based training sessions; including but not limited to live and web based group meetings.
6. Attend and participate in a variety of group meetings and functions; present new opportunities in security training and developmental programs.
7. Prepare, coordinate, schedule, register and host security focused training sessions; set up rooms to facilitate training; participate in training other staff members; track and maintain testing database and provide reports as needed.
8. Coordinate, schedule, and register security focused training sessions performed by Metro Security Officers and staff in compliance with rules and regulations and contracts; track and monitor required trainings for Metro Security.
9. Coordinate with Employee Learning Center in measuring and maintaining on-line and classroom-based learning programs in a learning management system and learning content management system.
10. Represent the Department to other departments, elected officials and outside agencies; provide security focused training or learning development services to other departments, outside agencies and organizations.
11. Develop and administer surveys and exams to assess training needs and effectiveness.
12. Market available training opportunities for security staff; respond to general inquiries regarding programs and services.
13. Develop and deploy project-based learning plans at all levels of Metro Security.
14. Seek out advanced and specialized training opportunities for Metro Security Division personnel.
15. Provide assistance to General Services human resources staff regarding metro security recruitment by attending on site and off-site job fairs; conduct outreach to security training centers or similar organizations to increase Metro security applicant traffic.

SUPPLEMENTAL FUNCTIONS:

1. Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of security training and learning.
2. Perform related duties and responsibilities as required.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor’s degree from an accredited college or university in organizational training, adult learning theory, industrial and organizational psychology, education, business, or criminology;

Four (4) years of experience in organizational training, training program management, or training program administration.

To include one (1) year of supervisory experience.

May be required to work odd hours and weekends.

Experience training law enforcement, security, military, or corrections is preferred.

ADDITIONAL REQUIREMENTS:

• Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
• Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.
• Successful completion of the City of Albuquerque Train-the-Trainer within twelve (12) months from date of hire.
• Successful completion of a forty (40) hour law enforcement/security Instructor Development Course within twelve (12) months from date of hire.
• Successful completion of and a Red Cross or American Heart Association sponsored CPR/AED Instructor Course within twelve (12) months from date of hire.

Environmental:

Office and field environment; exposure to computer screens; exposure to inclement weather, extended periods of standing.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods, climb stairs, and ability to lift up to 50 pounds.