SECURITY OFFICER I - (PART-TIME) LIBRARY

manchesternh; Manchester (NH); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Benefits package

Job summary

The City of Manchester is seeking a SECURITY OFFICER I to patrol assigned sites, monitor activity, respond to calls, document incidents, and provide public assistance. The role requires readiness to act calmly in crises and to coordinate with police when needed.

Candidates should have a high school diploma or GED, knowledge of applicable laws and security practices, and the ability to communicate clearly. Part-time 32-hour weekly schedule with a comprehensive benefits package is offered.

Qualifications

• High School Diploma or GED required.
• Knowledge of local, state, and federal laws relevant to security.
• Ability to make quick, sound decisions to ensure safety.
• Ability to communicate effectively, both verbally and in writing.
• Ability to prepare accurate reports and testifiy as needed.

Responsibilities

• Patrol assigned areas and monitor activity to identify violations.
• Respond to calls and complaints; document statements and take appropriate action.
• Maintain a high-visibility presence to deter crime.
• Provide public assistance and guidance to employees and customers.
• Perform security checks, openings and closings of facilities.
• Assist police at incident scenes and provide testimony as needed.
• Complete thorough incident reports and special reports for supervisors.

Skills

Legal knowledge

Security practices

Good judgment

Effective communication

Investigations

Report writing

Public interaction

Education

High School Diploma or GED

Tools

None

Job description

SECURITY OFFICER I - 1247

GRADE - 106

PAY RANGE - $22.86/hr - plus a comprehensive benefits package (32 HOURS/WEEK)

GENERAL STATEMENT OF DUTIES:

Performs patrol, investigative, and related services to ensure the security, safety, and protection of employees, customers, and assets of the city; performs directly related work as required.

DISTINGUISHING FEATURES OF THE CLASS:

The principal function of an employee in this class is to ensure the security, safety, and protection of employees, customers, and assets of the city against injury, loss, or damage from any preventable cause. The work is performed under the supervision and direction of a supervisor but some leeway is granted for the exercise of independent judgement and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with City employees, law enforcement personnel, and the public. The principal duties of this class are performed both indoors and outdoors at assigned sites with exposure to inclement weather and unpredictable crisis situations.

EXAMPLES OF ESSENTIAL WORK:

• Patrols all assigned areas, monitors activity to identify violations, and takes appropriate actions, including rectifying the situation through a dialogue with all parties involved as warranted and/or notifying police when appropriate;
• Responds to calls and/or complaints from employees and customers, documenting statements, identifying unsafe or unlawful conditions, and taking appropriate action;
• Maintains a highly visible presence for the purpose of deterring crime;
• Maintains good public relations and provides an identifiable source for employees and customers to go to for assistance, guidance, protection, and service;
• Performs a daily activity of public relations through speaking with employees and customers and responding to their needs, as needed;
• Informs supervisorsimmediately of any situation which appears to be out of the ordinary;
• Performs security and safety checks, including performing building closing and opening procedures;
• Disposes of hazardous materials, including hypodermic needles, appropriately;
• Produces documentation, including taking photos, and gives testimony in open court, as necessary;
• Monitors facility security cameras;
• Provides support for Police Officers at the scene of an incident and remains aware of surroundings for other potential problems;
• Responds to alarms within respective facility;
• Maintains an awareness of any emergency situation including fires and natural disasters, and contacts the appropriate agency or City department;
• Completes thorough and accurate reports of all incidents and completes special reports for supervisors as requested;
• Maintains patience, tact, and mental clarity as appropriate in dealing with stressful situations;
• Provides guidance and demonstrations to new employees in similar positions;
• Keeps supervisors informed of work progress, issues, and potential solutions;
• Attends meetings and training to stay current on relevant practices and developments;
• Responds to citizen inquiries courteously and promptly;
• Coordinates regularly with others to enhance interdepartmental efficiency; and
• Performs additional duties as required by the classification.

REQUIRED KNOWLEDGE SKILLS AND ABILITIES:

• Some knowledge of applicable local, State, and Federal laws;
• Some knowledge of current security practices and methods;
• Ability to work in situations involving employees and/or customers and to make quick decisions which secure the safety of all individuals involved;
• Ability to use good judgment;
• Ability to establish facts, draw conclusions, and solve practical problems;
• Ability to work with people and secure their cooperation without the use of violence;
• Ability to perform investigations, question witnesses, and prepare written reports;
• Ability to quickly learn applicable City policies, procedures, and ordinances;
• Ability to perform or learn basic first aid procedures;
• Ability to perform duties in a professional manner and appearance;
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
• Ability to prepare and present accurate and reliable reports containing findings and recommendations;
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Integrity, ingenuity, and inventiveness in the performance of assigned tasks.

ACCEPTABLE EXPERIENCE AND TRAINING:

• Graduation from High School or possession of a GED; and
• Zero to two years of related public service experience preferably in security or law enforcement; or
• Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.

REQUIRED SPECIAL QUALIFICATIONS:

• Ability to pass a background check.

ESSENTIAL PHYSICAL ABILITIES:

• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to observe activities in the course of security duties;
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate cell phones, radios and related equipment to respond to requests for assistance;
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to turn, reach and grasp repetitively;
• Sufficient strength and endurance, with or without reasonable accommodation to lift, carry, push, pull or otherwise move objects, through a full range of motion, up to 20 pounds occasionally, 10 pounds frequently and 5 pounds consistently;
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to accomplish the assigned tasks.