Security Ops Coordinator - Paid Training & Growth

Middleton Place; Irving (TX); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Paid Training

Career Progression Model

PTO + Sick Leave

Supplemental Insurance (Dental, Vision

Tuition Assistance

Bonus Plans

Job summary

Signal Security is seeking an Operations Coordinator to support daily security operations and coordinate between field staff, clients, and internal teams. You will work with the Franchise Owner and HR Director to drive efficiency, service quality, and team development.

The role requires flexibility including nights, weekends, holidays, and travel within the DFW area. Aphasis is on maintaining coverage and high-performing staff across multiple client sites.

Qualifications

• Experience in operations, coordination, or customer-facing roles.
• Strong organizational and multitasking abilities.
• Effective communication and problem-solving skills.
• Ability to operate in a fast-paced environment.
• Proficiency in Microsoft Office and scheduling tools.
• High attention to detail and accountability.

Responsibilities

• Oversee daily operations across multiple client sites.
• Ensure shifts are filled and services are executed to standard.
• Maintain quality control and client satisfaction across accounts.
• Manage schedules and coverage for Patrol and Dedicated services.
• Coordinate with HR on hiring needs and staffing levels.
• Supervise and support Officers and Supervisors; provide coaching and feedback.
• Lead communication between field teams, clients, and leadership; review reports.
• Conduct inspections, spot checks, and field audits to ensure policy compliance.

Skills

Operations coordination

Customer-facing

Organization

Communication

Problem-solving

Attention to detail

Accountability

Tools

Microsoft Office

Scheduling tools

Job description

Signal Security is seeking an Operations Coordinator to support daily security operations and coordinate between field staff, clients, and internal teams. You will work with the Franchise Owner and HR Director to drive efficiency, service quality, and team development.

The role requires flexibility including nights, weekends, holidays, and travel within the DFW area. Aphasis is on maintaining coverage and high-performing staff across multiple client sites.