Security Operator 2 (Part Time)

United States Digital Space LLC; Memphis (TN); On-site; USD 25,000 - 34,000; Part time

Job summary

United States Digital Space LLC seeks a part-time Security Operator 2 to greet and protect staff, vendors, and guests while enforcing access controls and incident response protocols. The role emphasizes professionalism, security best practices, and collaboration with Facilities, HR, and other teams.

Ideal candidates have a strong customer service background, 3+ years in security-related work, and the ability to de-escalate disputes.

Qualifications

• High school diploma or equivalency certificate.
• 3+ years of experience working in a customer service or facility security-related capacity.
• Bachelor’s degree preferred.
• Strong communication skills, both oral and written.
• Ability to de-escalate disputes and build relationships with internal stakeholders.
• Prior military, law enforcement, or security-related experience is a plus.
• Active First Aid/CPR/AED certifications preferred.
• Proficiency with MS Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Track special events and visits.
• Provide high-quality customer service to employees, contractors, and visitors.
• Ensure knowledge and implementation of access control, escort, and tour protocols at company facilities.
• Coordinate with Security leadership and SPOC for incidents or emergencies.
• Initiate notifications and response measures as needed.
• Assist emergency personnel dispatched to the site.
• Monitor site surveillance camera system.
• Prepare clear written incident reports.
• Report maintenance, facility, and technology issues and alarms.
• Collaborate with other departments and leaders on security operations.

Skills

Customer service

Security operations

Communication

Incident reporting

Access control

First Aid/CPR/AED

MS Office

MS Windows

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

SECURITY OPERATOR 2 (PART TIME)

The Security Operator provides the critical first impression of the organization and its security requirements for employees, customers, vendors, and guests at each of its facilities. the company leadership depends on the professionalism and character of our Security Operators to welcome, assist, and act as a comprehensive source of the company information, while ensuring the safety and security of its facilities and operations overall.

RESPONSIBILITIES:

• Responsible for tracking special events and visits
• Provide high-quality customer service to employees, contractors, and visitors
• Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at the company facilities
• Coordinate with Security leadership and the the company Protective Operations Center (SPOC) as necessary to:
• Initiate timely and effective notifications and response measures for incidents or emergencies
• Assist emergency response personnel dispatched to a the company site
• Monitor site surveillance camera system
• Prepare clear and concise written incident reports
• Report maintenance, facility, and technology issues and alarms
• Build collaborative working relationships with other the company departments or teams (including, but not limited to, Facilities, Human Resources, and Employee Health & Safety), the company leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations
• Due to the various type and scope of operations performed and sites utilized at the company, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed

BASIC QUALIFICATIONS:

• High school diploma or equivalency certificate
• 3+ years of experience working in a customer service or facility security-related capacity

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree
• Ability to navigate complex support needs, and build solid relationships with internal stakeholders
• Strong customer service and relationship/team-building skills
• Exceptional communication skills both oral and written
• Ability to de-escalate disputes and/or conflict(s)
• Prior military, law enforcement, or security-related experience
• Active First Aid/CPR/AED certifications
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook

ADDITIONAL REQUIREMENTS:

• Availability to work an "as-needed" schedule - up to but not exceeding approximately 30 hours a week
• Position is subject to pre-employment drug and random drug and alcohol testing
• Ability to occasionally stand in a static position for extended periods
• Valid driver’s license
• Possess or be eligible for a valid state security officer license

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of the company’s Affi… or applicants requiring reasonable accommodation to the application/interview process should reach out [e-mail]*.*