Security Operator 3

United States Digital Space LLC; Bellevue (WA); On-site; USD 37,000 - 43,000; Full time

Job summary

United States Digital Space LLC is seeking a Security Operator 3 to monitor access, coordinate with security leadership, and provide high-level customer service for employees and visitors across multiple campuses.

The role requires standing post, escorts, tours, and incident reporting while aligning with ITAR and facility procedures. A pre-employment background check and strong integrity are required.

Qualifications

• High school diploma or equivalency certificate.
• 5+ years of experience working in a customer service or facility security position.

Responsibilities

• Tracking special events and visits.
• Providing high quality customer service to employees, contractors, and visitors.
• Interfacing with high-level internal and external stakeholders.
• Ensuring thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at the company facilities.
• Coordinating with Security leadership and SPOC as necessary to initiate timely notifications and response measures for incidents or emergencies.
• Assisting emergency response personnel dispatched to the site.
• Monitoring site surveillance camera system.
• Preparing clear and concise written incident reports.
• Reporting maintenance, facility, and technology issues and alarms.
• Building collaborative relationships with other departments and leadership.

Skills

Customer service

Relationship building

Communication skills

De-escalation

Team building

First Aid/CPR/AED

Education

High school diploma

Bachelor’s degree

Tools

Microsoft Windows

Microsoft Office suite

Job description

SECURITY OPERATOR 3

the company was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today the company is actively developing the technologies to make this possible, with the ultimate goal ofenabling human life on Mars.

RESPONSIBILITIES

• Responsible for tracking special events and visits
• Provide high quality customer service to employees, contractors, and visitors
• Interface with high-level internal and external stakeholders
• Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at the company facilities
• Coordinate with Security leadership and the the company Protective Operations Center (SPOC) as necessary to:
• Initiate timely and effective notifications and response measures for incidents or emergencies
• Assist emergency response personnel dispatched to a the company site
• Monitor site surveillance camera system
• Prepare clear and concise written incident reports
• Report maintenance, facility, and technology issues and alarms
• Build collaborative working relationships with other the company departments or teams (including, but not limited to, facilities, human resources, and employee health & safety), the company leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations
• Due to the various type and scope of operations performed and sites utilized at the company, Security Operator responsibilities may vary at each campus in order to ensure the most effective and secure operations at all sites. This may include, but is not limited to: standing post, escort duty, tours, and various tasks as directed
• Oversee the implementation of multiple projects without direct supervision

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate
• 5+ years of experience working in a customer service or facility security position

PREFERRED SKILLS AND EXPERIENCE

• Bachelor’s degree
• Ability to navigate complex support needs, and build solid relationships with internal stakeholders
• Strong customer service and relationship/team-building skills
• Active First Aid/CPR/AED certifications
• Exceptional communication skills both oral and written
• Impeccable character and integrity
• Prior military, law enforcement, or security-related experience
• Ability to de-escalate disputes and/or conflict(s)
• Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook

ADDITIONAL REQUIREMENTS

• Availability to work any schedule needed, including, but not limited to: overtime, nights, weekends and rotating schedules
• Position is subject to pre-employment drug and random drug and alcohol testing
• Ability to occasionally stand in a static position for extended periods
• Valid driver’s license
• Ability to pass Air Force and NASA background checks for installation access, as needed
• Possess or obtain U.S. Government Security Clearance
• Possess or be eligible for a valid state security officer license

COMPENSATION AND BENEFITS

Pay Range:

Level 1: $27.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at the company. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

the company is an Equal Opportunity Employer; employment with the company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of the company’s Aff… or applicants requiring reasonable accommodation to the application/interview process should reach out [e-mail]*.*