Security Operations Transformation Lead—ServiceNow

Hallmark Global Solutions Ltd

New York (NY)

Hybrid

USD 180,000 - 240,000

Full time

7 days ago

Be an early applicant

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Hallmark Global Solutions Ltd in New York, NY (World Trade Center) is seeking an experienced Security Operations Transformation Lead (ServiceNow). You will drive migration of ITSM and security workflows from a legacy ServiceNow environment to a new strategic platform, acting as a bridge between Security, Infrastructure, Risk, and ServiceNow teams.

The ideal candidate has 10+ years in security operations, deep ServiceNow knowledge, and a proven track record in large-scale transformation and

Qualifications

10+ years of experience in Security Operations or related leadership roles.
Strong understanding of SOC operations, incident response, vulnerability management, IAM, cloud security, and governance.
Experience leading large-scale security transformation or platform migration initiatives.
Working knowledge of ServiceNow ITSM, Security Operations (SecOps), workflow automation, and integration capabilities.
Experience collaborating with enterprise architecture, infrastructure, and application teams.
Strong stakeholder management, program leadership, and business process transformation skills.

Responsibilities

Lead the assessment, redesign, and migration of security and IT service management workflows to a new ServiceNow platform.
Partner with Security Engineering, SOC, IAM, Vulnerability Management, Cloud Security, and Risk teams to understand current processes and automation requirements.
Translate security operational needs into scalable ServiceNow workflows, integrations, and service management capabilities.
Drive process standardization, automation, and operational efficiency across security functions.
Oversee workflow mapping, integration dependencies, testing, cutover planning, and post-migration stabilization.
Act as the primary stakeholder managing relationships between security teams and ServiceNow delivery teams.
Ensure security controls, audit requirements, and governance processes are appropriately incorporated into the target platform.