Security Operations Specialist 1

Panduit; Chicago (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Generous time off

401(k) match & growth

Healthcare options

Job summary

Panduit is hiring a Security Operations Specialist to protect people, facilities, and global operations. The role emphasizes monitoring facilities, managing access control and security systems, and responding to alarms in real time.

You will coordinate communications, emergency responses, and security activities across global locations while maintaining accurate documentation and situational awareness. A strong focus on proactive monitoring and rapid response is required.

Qualifications

• High school diploma or equivalent required, relevant experience acceptable.
• 1–3 years in security operations with monitoring and response responsibilities.
• Proficient with access control, CCTV, and incident reporting platforms.

Responsibilities

• Monitor global facilities via CCTV, access control, alarms and building systems.
• Respond to alarms, incidents, and emergencies with recorded documentation.
• Coordinate communications during incidents with internal/external teams.
• Manage SOC mailbox, badge printing, and access provisioning tasks.
• Assist in after-hours IT inquiries and operational requests as needed.
• Support safety audits, health checks, and incident trend reporting.
• Contribute to visitor management and contract personnel compliance.

Skills

Security operations

Access control

CCTV

Incident reporting

MS Office

Education

High school diploma or equivalent

Tools

Access control systems

CCTV systems

Incident reporting software

Job description

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers,

Bring your vigilance, communication skills, and ability to respond when it matters most—and be part of a team that keeps our organization safe, secure, and moving forward.

Join our team as a Security Operations Specialist and help protect people, facilities, and global operations.

The Security Operations Specialist supports global security operations by monitoring facilities, managing access control and security systems, and responding to alarms and incidents in real time. The role coordinates communications, emergency response, access requests, and security activities across global locations while maintaining accurate documentation and situational awareness. This position plays a critical role in protecting people, facilities, and business operations through proactive monitoring, rapid response, and effective coordination.

What You Will Do

• Monitor global facilities through CCTV, access control, alarms, and building automation systems.
• Conduct routine facility patrols, verify critical doors and layouts, and identify safety and security hazards.
• Perform preventative maintenance checks and support compliance audits.
• Document shift activities, incidents, patrol findings, and service tickets; elevate high-risk issues to Global Security Supervisors.
• Serve as the primary point of contact for internal and external communications via phone, email, radio, intercoms, and vehicle gates.
• Operate physical security systems to monitor alarms, document responses, and maintain accurate incident and patrol records.
• Conduct system health checks and report security equipment deficiencies.
• Manage the SOC mailbox and complete daily operational tasks.
• Support badge printing, credential assignment, account creation, and access management.
• Operate visitor management systems to ensure contractor and visitor compliance.
• Provide after-hours support for IT inquiries and operational requests.
• Coordinate emergency response activities with on-site response teams and emergency services.
• Respond to medical and facility emergencies, including injuries and life-safety incidents.
• Monitor severe weather and emerging threats, providing timely alerts and ongoing updates.
• Monitor global and regional news and intelligence to identify events that may impact personnel, facilities, or operations.
• Maintain clear communication and coordination throughout incidents until resolution.

What You Will Bring

• Education: High School Diploma or equivalent required or relevant equivalent experience in lieu of degree.
• Experience: 1-3 years in security operations
• Skills: Proficient with varies security technology platforms such as access control, CCTV, and incident reporting software. Strong computer skills including familiarity with Microsoft office suite. Ability to make sound, rational decisions and prioritize tasks effectively while working under pressure. Customer Service focused, developing relationships by listening and understanding the customer (both internal and external). Anticipates and provides solutions and alternatives to customer needs, giving high priority to customer satisfaction Strong observational and analytical skills to detect and investigate security events.
• Licenses and Certifications: Driver’s License (valid and in state) Required, First Aid/CPR Certification Preferred

What We Can Offer You

• Competitive Pay & Benefits: Wages starting at $18.00 - $22.00/hour + 20% shift differential for night shift!
• Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Comprehensive Healthcare Options: Choose from multiple healthcare plans through Blue Cross Blue Shield to find the coverage that works for you.

Shift Hours: 11pm-7am Sunday-Thursday and Friday-Saturday 11pm – 11am Making the connections that matter.

We believe great ideas thrive when every voice is welcomed, valued, and empowered. As an Equal Opportunity Employer, we are committed to fostering a workplace culture where inclusion, belonging, and accountability are woven into everything we do.

Applicants must be currently authorized to work in the United States on a full-time basis. Panduit will not sponsor applicants for work visas now or in the future. All roles, including remote positions, require an in-person interview as part of the hiring process.

Work Shift Evening (United States of America)

Panduit thrives on ingenuity and enterprise. We focus on solving problems and achieving success through our comprehensive infrastructure portfolios, helping organizations navigate digital, electrical, and workforce transformations for sustainable growth. As a leading global manufacturer of high-quality electrical and network infrastructure and connectivity solutions, we operate from our headquarters in Tinley Park, Ill., USA, and across 112 worldwide locations. We drive innovation through strategic R&D investments and breakthrough product development while providing seamless global support and service. Since 1955, our commitment to our customers has remained constant, and is guided by our cultural beliefs – Earn Trust, Be Focused, Own Results, Think Differently, Collaborate, and Simplify. Together, we create exceptional solutions that support our customers’ businesses in a way that's good for them and good for the world.

At Panduit, we’re making the connections that matter.