Security Operations Manager

Wellington Management Company; Boston (MA); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Retirement plan

Health benefits

Dental

Vision

Pharmacy coverage

HSA/FSA

Commuter program

Employee assistance program

Life and disability insurance

Adoption assistance

Back-up childcare

Tuition reimbursement

Paid time off

Job summary

Wellington Management Company seeks a Security Operations Manager to lead global GSOC activities, oversee 24/7 monitoring, and coordinate incident response across the firm’s international footprint.

You will build operational roadmaps, standardize procedures, and partner with IT, Real Estate, HR, Legal, and executives to protect people and assets while supporting business continuity.

Qualifications

• 5+ years of progressive experience in security operations and GSOC.
• 3+ years managing a team of corporate security or GSOC professionals.
• Experience coordinating security programs for a global company and interfacing with senior leaders across countries/time zones/cultures.
• Bachelor’s degree in Security Management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or related field.
• Strong experience managing guard forces, drafting SOPs/post orders, and ensuring compliance with operational standards.
• Experience coordinating event security and working with venue managers or building management.
• Deep knowledge of access control (Lenel, Avigilon or similar) and CCTV (Milestone, Verkada or similar).
• Experience with threat intelligence, mass notification and case management systems.
• Demonstrated experience conducting site surveys and risk assessments.
• Excellent communication and presentation skills; confidence speaking to leadership.
• Proven experience managing vendors, schedules, budgets, and operational workflows.
• Strong judgment, analytical thinking, problem-solving, attention to detail, and timely decisions in dynamic environments.
• Excellent written, verbal, and executive-level communication; concise reporting.

Responsibilities

• Lead and optimize GSOC operations to deliver intelligence-led, risk-based security services protecting people, assets, operations and reputation.
• Develop operational roadmaps and frameworks aligned to enterprise risk, crisis management, travel security, and business continuity.
• Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols, and process controls across GSOC operations.
• Oversee 24/7 monitoring, incident triage, escalation, mass notification support, traveler accountability, and response coordination.
• Use data, after-action reviews, root-cause analysis, and lessons learned to refine processes and improve response.
• Build and coach a high-performing GSOC team grounded in ownership, sound judgment, communication and accountability.
• Partner across the firm to respond to incidents and drive improvements in physical security operations.
• Design event security plans and oversee security for major firm events with Events, Marketing and Exec Management.
• Coordinate security measures for executives and senior leaders locally and while traveling.

Skills

Security operations

GSOC

Incident response

Team leadership

Risk management

Executive communication

Vendor management

Crisis management

Security governance

Site security

Education

Bachelor’s degree in related field

Master’s degree in security management or related field

Tools

Lenel access control

Milestone CCTV

Verkada CCTV

Mass notification systems

Case management systems

Threat intelligence tools

Job description

About Us

Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients.

About the Role

The Global Corporate Security team at Wellington protects the firm’s people, assets, and operations globally. This includes physical access controls, physical security standards & training, workforce screening, investigations, global threat intelligence, travel risk management, and incident response.

Position Overview

The Security Operations Manager is an experienced leader responsible for providing strategic leadership, operational oversight, and continuous enhancement of the firm’s physical security and GSOC capabilities. This critical role, which reports directly to the Head of Global Corporate Security, ensures the effective delivery of global monitoring, incident response, intelligence coordination, and security operations in support of enterprise risk management, business continuity, and employee safety priorities. This individual will manage physical security operations across the firm’s global footprint, partnering closely with Global Real Estate and Facilities, IT, HR, Legal & Compliance, InfoSec & Cyber Defense, and Operational Resilience, among other teams. The individual will also build strong relationships with landlord management, security service providers, and law enforcement communities to strengthen the firm’s security posture.

Responsibilities

• Lead and optimize GSOC operations to deliver intelligence-led, risk-based security services that protect Wellington’s people, assets, operations, and reputation.


• Develop operational roadmaps and frameworks aligned to enterprise risk, crisis management, travel security, and business continuity priorities.


• Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols, and process controls across GSOC operations.


• Oversee 24/7 monitoring, incident triage, escalation, mass notification support, traveler accountability, and response coordination.


• Use data, after-action reviews, root-cause analysis, and lessons learned to refine processes and improve response effectiveness.


• Build and coach a high-performing GSOC team grounded in ownership, sound judgment, communication and accountability.


• Partner closely with counterparts across the firm to effectively respond to incidents and drive improvements in physical security operations.


• Design event security plans and oversee security for major firm events, working closely with Events, Marketing and Executive Management.


• Coordinate security measures as needed for executives and senior leaders both locally and while traveling.

Required Qualifications

• 5+ years of progressive experience in security operations, GSOCs, command center management, incident response, protective services, emergency management, military, law enforcement, or a related field.


• 3+ years managing a team of corporate security or GSOC professionals.


• Experience and comfort managing security programs for a global company and interfacing with senior leaders across different countries, time zones and cultures.


• Bachelor’s degree is required, preferably in Security Management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or a related field.


• Strong experience managing guard forces, drafting SOPs/post orders, and ensuring compliance with operational standards.


• Experience coordinating event security and working with venue managers or building management.


• Deep knowledge of access control (Lenel, Avigilon or similar) and CCTV (Milestone, Verkada or similar) technology.


• Experience with other security tools such threat intelligence, mass notification and case management systems.


• Demonstrated experience conducting site surveys and risk assessments.


• Excellent communication and presentation skills; confidence speaking to leadership.


• Proven experience managing vendors, schedules, budgets, and operational workflows.


• Strong judgment, analytical thinking, problem-solving, attention to detail, and ability to make timely decisions in dynamic operational environments.


• Excellent written, verbal, and executive-level communication skills, including concise reporting, stakeholder briefings, and professional communication during critical incidents.

Preferred Qualifications

• Master’s degree in security management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or a related field.


• Experience collaborating with corporate real estate or facilities teams on a regular basis.


• CPP, PSP, CFE, CFI, or equivalent physical security or investigative credentials.


• Work or academic experience in geopolitical analysis, specifically as it relates to trend forecasting and security assessments.


• International work experience in support of security initiatives in either the private or public sector.

Job Title

Security Operations Manager

Job Family

Information Technology (IT)

Location

280 Congress

Equal Opportunity & Diversity

We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management considers all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at [e-mail].

Compensation & Benefits

The base salary range for this position is: USD 90,000 - 180,000. This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process. Base salary is only one component of Wellington’s total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible.

• retirement plan


• health and wellbeing


• dental


• vision


• pharmacy coverage


• health savings account


• flexible spending accounts


• commuter program


• employee assistance program


• life and disability insurance


• adoption assistance


• back-up childcare


• tuition/CFA reimbursement


• paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)

In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.

Tracing our history to 1928, Wellington Management is one of the world’s largest independent investment management firms. We serve as a trusted adviser to clients in over 60 countries, visit our website to see our assets under management. Our innovative investment solutions are built on the strength of proprietary, independent research and span nearly all segments of the global capital markets, including equity, fixed income, multi-asset, and alternative strategies. As a private partnership whose sole business is investment management, our long-term views and interests are aligned with those of our clients. We are committed to attracting a talented and diverse workforce, and to fostering an open, collaborative culture of inclusivity because we believe multiple perspectives lead to more informed investment and business decisions. As an Equal Opportunity Employer, we welcome people with diverse life experiences, fresh ideas, and specialized subject-matter expertise. We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term. For more information, please visit https://www.wellington.com/en/