Security Operations Manager

CFA Institute; Boston (MA); Presencial; USD 90.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement plan

Health & wellbeing benefits

Commuter program

Education/tuition reimbursement

Paid time off

Descripción de la vacante

Wellington Management is seeking a Security Operations Manager to lead global GSOC and physical security programs. You will oversee 24/7 monitoring, incident response, and intelligence coordination to support enterprise risk management and employee safety.

The role partners with Real Estate, IT, HR, Legal, and Compliance to strengthen security posture worldwide while guiding a high‑performing team and coordinating with external vendors and law enforcement where needed.

Formación

• 5+ years in security operations, GSOC, or related fields.
• 3+ years managing a corporate security/GSOC team.
• Experience with global programs and senior leaders across countries.

Responsabilidades

• Lead and optimize GSOC operations delivering intelligence-led security services.
• Develop roadmaps & frameworks aligned to risk, travel security, and business continuity.
• Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols acrossGSOC.
• Oversee 24/7 monitoring, incident triage, and response coordination.
• Build a high-performing GSOC team with accountability and communication.

Conocimientos

Security operations

Team leadership

Incident response

Risk assessment

Communications

Vendor management

Educación

Bachelor's degree in Security Management

Master's degree in security management

Herramientas

Lenel access control

Milestone CCTV

Verkada CCTV

Descripción del empleo

About Us

Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long‑term view that aligns our perspectives with those of our clients.

About the Role

About the Team

The Global Corporate Security team at Wellington protects the firm's people, assets, and operations globally. This includes physical access controls, physical security standards & training, workforce screening, investigations, global threat intelligence, travel risk management, and incident response.

Position Overview

The Security Operations Manager is an experienced leader responsible for providing strategic leadership, operational oversight, and continuous enhancement of the firm's physical security and GSOC capabilities. This critical role, which reports directly to the Head of Global Corporate Security, ensures the effective delivery of global monitoring, incident response, intelligence coordination, and security operations in support of enterprise risk management, business continuity, and employee safety priorities.

This individual will manage physical security operations across the firm's global footprint, partnering closely with Global Real Estate and Facilities, IT, HR, Legal & Compliance, InfoSec & Cyber Defense, and Operational Resilience, among other teams. The individual will also build strong relationships with landlord management, security service providers, and law enforcement communities to strengthen the firm's security posture.

Responsibilities Include but Are Not Limited to

• Lead and optimize GSOC operations to deliver intelligence‑led, risk‑based security services that protect Wellington's people, assets, operations, and reputation.
• Develop operational roadmaps and frameworks aligned to enterprise risk, crisis management, travel security, and business continuity priorities.
• Standardize SOPs, playbooks, KPIs, SLAs, escalation protocols, and process controls across GSOC operations.
• Oversee 24/7 monitoring, incident triage, escalation, mass notification support, traveler accountability, and response coordination.
• Use data, after‑action reviews, root‑cause analysis, and lessons learned to refine processes and improve response effectiveness.
• Build and coach a high‑performing GSOC team grounded in ownership, sound judgment, communication and accountability.
• Partner closely with counterparts across the firm to effectively respond to incidents and drive improvements in physical security operations.
• Design event security plans and oversee security for major firm events, working closely with Events, Marketing and Executive Management.
• Coordinate security measures as needed for executives and senior leaders both locally and while traveling.

Required Qualifications

• 5+ years of progressive experience in security operations, GSOCs, command center management, incident response, protective services, emergency management, military, law enforcement, or a related field.
• 3+ years managing a team of corporate security or GSOC professionals.
• Experience and comfort managing security programs for a global company and interfacing with senior leaders across different countries, time zones and cultures.
• Bachelor's degree is required, preferably in Security Management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or a related field.
• Strong experience managing guard forces, drafting SOPs/post orders, and ensuring compliance with operational standards.
• Experience coordinating event security and working with venue managers or building management.
• Deep knowledge of access control (Lenel, Avigilon or similar) and CCTV (Milestone, Verkada or similar) technology.
• Experience with other security tools such threat intelligence, mass notification and case management systems.
• Demonstrated experience conducting site surveys and risk assessments.
• Excellent communication and presentation skills; confidence speaking to leadership.
• Proven experience managing vendors, schedules, budgets, and operational workflows.
• Strong judgment, analytical thinking, problem-solving, attention to detail, and ability to make timely decisions in dynamic operational environments.
• Excellent written, verbal, and executive‑level communication skills, including concise reporting, stakeholder briefings, and professional communication during critical incidents.

Preferred Qualifications

• Master's degree in security management, Criminal Justice, National Security, Risk Management, Emergency Management, Business Administration or a related field.
• Experience collaborating with corporate real estate or facilities teams on a regular basis.
• CPP, PSP, CFE, CFI, or equivalent physical security or investigative credentials.
• Work or academic experience in geopolitical analysis, specifically as it relates to trend forecasting and security assessments.
• International work experience in support of security initiatives in either the private or public sector.

As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law. If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at [e-mail].

At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are eligible to receive salary, variable compensation, and benefits. The base salary range for this position is: USD 90,000 - 180,000. This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education. This range is an estimate, and further details on salary and total compensation aspects will be shared with candidates during the recruitment process.

Base salary is only one component of Wellington's total compensation approach. Other rewards may include a discretionary Corporate Bonus and/ or Incentives, if eligible. In addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Examples of our benefits include retirement plan, health and wellbeing, dental, vision, and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time).

We believe that in person interactions inspire and energize our community and are essential to our culture. In support of this commitment, our employees work from our offices 4 days a week with flexibility to work remotely 1 day a week. We believe that this approach ultimately supports our mission to deliver investment excellence to our clients and their beneficiaries over the long term.