Security Operations Lead — Federal Cloud (Shift)

Knox Systems

United States

On-site

USD 100,000 - 135,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life & Disability insurance

401k plan

Job summary

Knox Systems is seeking an experienced Senior Security Operations Analyst to lead on-shift activities within our federal government security program. You will handle escalations from Tier 1, drive containment or handover, and mentor junior staff while maintaining a detailed shift log.

You will contribute to detection and process improvements, participate in risk assessments, and ensure response times meet the highest standards of reliability, integrity, and compliance for national security

Qualifications

Three or more years of hands-on security or network operations, including shift work.
Good escalation judgment — when to contain, when to keep watching, and when to wake someone up.
Security+ or equivalent. CySA+ or SSCP is a plus, and we’ll fund it if you don’t have it yet.
Willingness to teach someone less experienced than you, under time pressure.

Responsibilities

Run a shift without supervision — you are the senior analyst on duty for most of it.
Take escalations from Tier 1 and see them through to containment or handover.
Coach the analyst on duty through the decision rather than taking it away from them.
Own the quality of your shift log. If the next shift has to call you, it wasn’t detailed enough.
Handle escalated customer requests and set the standard for how the queue gets worked.
Suggest detection and runbook improvements based on what you see on shift.