Federal Cloud Security Operations Analyst

Knox Systems, Inc; Arlington, Northern (VA, KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Shift premium

Certification costs covered

Published salary bands

Equity and benefits

401k and medical benefits

Job summary

Knox Systems, Inc. in Arlington, VA seeks a vigilant security operations professional to join our on-site team serving federal government clients. You will review alerts, determine containment or escalation, and operate within the integrated queue covering performance, availability and security.

The role emphasizes overnight shifts, clear runbooks, and structured handovers. Requirements include CompTIA Security+ or equivalent and hands-on IT/NR ops experience; a willingness to earn certification

Qualifications

• CompTIA Security+ or equivalent certification, or ability to earn it within 90 days of starting.
• Hands-on experience in IT operations, a help desk, a network operations center, or something similar.
• Good judgment about when to elevate, and comfort working on your own if the shift you take is an overnight.

Responsibilities

• Work a full shift on either a weekday or a four-day rotation schedule, and hand over with a written log.
• Review alerts and decide what to do — elevate, contain, or close with your reasoning noted.
• Handle performance and availability issues alongside security ones, out of the same queue.
• Follow our runbooks for containment and call the senior analyst on duty when a runbook runs out.
• Work customer requests and tickets once the higher priorities are clear.
• Leave notes the next shift can pick up without having to call you.

Skills

CompTIA Security+

IT operations experience

Help desk experience

NOC experience

Decision making

Tools

SIEM tools

Job description

Knox Systems, Inc. in Arlington, VA seeks a vigilant security operations professional to join our on-site team serving federal government clients. You will review alerts, determine containment or escalation, and operate within the integrated queue covering performance, availability and security.

The role emphasizes overnight shifts, clear runbooks, and structured handovers. Requirements include CompTIA Security+ or equivalent and hands-on IT/NR ops experience; a willingness to earn certification