Federal Cloud Security Operations Analyst

Knox Systems, Inc.; Arlington (VA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

Life & Disability

401k plan

Shift premium

Salary band

Job summary

KnoxKnox is seeking a vigilant security operations professional to join our 24/7 shift team supporting federal government clients. You will review alerts, coordinate containment, and work with a single queue covering performance, availability, and security.

Ideal candidates have IT operations or NOC experience, hold or pursue CompTIA Security+, and are comfortable overnight work. We offer a stable schedule, shift premiums, and a clear path for growth within a fast‑moving, secure cloud

Qualifications

• CompTIA Security+ or equivalent certification.
• Hands-on IT operations, a help desk, a network operations center, or similar experience.
• Good judgment about when to escape, and comfort working overnight shifts.

Responsibilities

• Review alerts and decide actions — escalate, contain, or close with reasoning noted.
• Handle performance, availability, and security issues in the same queue.
• Follow runbooks for containment and call the senior analyst on duty when a runbook runs out.
• Work customer requests and tickets after higher priorities are addressed.
• Leave notes for the next shift to pick up without needing to call you.

Skills

IT operations experience

Help desk

NOC experience

Security+ or equivalent

Overnight shift adaptability

Tools

N/A

Job description

KnoxKnox is seeking a vigilant security operations professional to join our 24/7 shift team supporting federal government clients. You will review alerts, coordinate containment, and work with a single queue covering performance, availability, and security.

Ideal candidates have IT operations or NOC experience, hold or pursue CompTIA Security+, and are comfortable overnight work. We offer a stable schedule, shift premiums, and a clear path for growth within a fast‑moving, secure cloud