Security Operations Lead — Client Accounts (DC)

Colonial Security Services; Washington (District of Columbia); On-site; USD 82,656,000 - 103,320,000; Full time

Job summary

Colonial Security Services is seeking a Security Account Manager to oversee client locations in Washington, DC. The role emphasizes leadership, staffing, and client relationship management to ensure high-quality security services.

Responsibilities include supervising security personnel, conducting site visits, managing schedules, and ensuring compliance with company policies. The position requires a valid DC security license and a proactive, communicative approach.

Qualifications

• Experience in security management or account management.
• Strong leadership and communication skills.
• Valid DC security license required.

Responsibilities

• Oversee daily security operations and staffing.
• Supervise officers and site supervisors.
• Maintain client relationships and address concerns.
• Conduct site visits and performance evaluations.
• Monitor attendance, scheduling, and timekeeping.
• Ensure posts follow orders and client requirements.
• Respond to incidents and staffing issues.
• Prepare incident and operational reports.
• Assist recruiting, training, and performance management.
• Identify issues and implement service improvements.
• Ensure regulatory compliance and licensing.

Skills

Leadership

Problem-solving

Communication

Time management

Customer service

Client relations

Scheduling

Reporting

Timekeeping

Security license

Job description

Colonial Security Services is seeking a Security Account Manager to oversee client locations in Washington, DC. The role emphasizes leadership, staffing, and client relationship management to ensure high-quality security services.

Responsibilities include supervising security personnel, conducting site visits, managing schedules, and ensuring compliance with company policies. The position requires a valid DC security license and a proactive, communicative approach.