Communications Security Operator (2nd Shift) - TMNA HQ

Marksman Security

Frisco (TX)

On-site

USD 40,000 - 50,000

Full time

14 days+

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Benefits offered by this job

401(k)

Medical, vision and dental insurance

Paid time off

Job summary

Marksman Security in Frisco, Texas, is seeking a Communications Security Operator for the 2nd shift, offering $20.00 to $22.00 per hour. Responsibilities include monitoring security systems, dispatching personnel, and coordinating emergency communications. Candidates must be at least 21 years old, hold a high school diploma, and possess a non-commissioned security license through Texas. Experience in security and customer service is essential. The position includes benefits like medical insurance, 401(k), and opportunities for career advancement.

Qualifications

Must be 21 years of age or older.
Previous dispatch experience is required.
Experience utilizing security equipment and protocols is necessary.

Responsibilities

Monitor emails, access control, and alarm systems in real-time.
Manage incoming phone calls and alerts.
Document incidents accurately in security reporting platforms.

Skills

Customer service skills

Monitoring and surveillance

Report writing

Multitasking

Attention to detail

Education

High school diploma or equivalent

Non-Commissioned security license through Texas

Job description

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Marksman Security Corporation is Now Hiring for a Communications Security Operator

$20.00 to $22.00 per hour (dependent on experience level)

2nd Shift

Tuesdays thru Saturdays - 2:00 PM - 10:00 PM

Security Operations Center Experience is Required

The ideal candidate will have previous experience in security AND customer service fields.

Join our growing North America Operations Center (NAOC) team as a Dispatcher, where you’ll play a critical role in maintaining the safety and security of people, assets, and operations in North America.

You will be responsible for monitoring security systems, dispatching response personnel, and coordinating emergency communication – 24/7/365.

The site is a Headquarters location and will require the highest level of professionalism, customer service, technology skills, and high-quality candidates with excellent work ethics.

Key Responsibilities

Monitor emails, access control, and alarm systems in real-time.
Monitor the facility's CCTV to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized people.
Dispatch field security officers and emergency responders during incidents.
Manage incoming phone calls and alerts via internal communications system, national weather, and act quickly and decisively.
Document incidents accurately in security electronic reporting platforms.
Follow standard operating procedures and escalation protocols.
Provide support during emergencies (fire, medical, intrusions, natural disasters).
Utilize internal communications systems, including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism.
Operate facility badging software, including enabling and disabling badges.
Provide security support for various client projects and events.
Administer all client policies for controlling access to client property.