Security Operations Coordinator I

J.B. Hunt; Arizona; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Short-term and long-term disability

Paid time off

Maternity leave

Parental leave

Paid holidays

Job summary

J.B. Hunt is seeking a Security Operations Coordinator to document intake of security-related calls and route/escalate issues as needed. The role protects assets from theft, assault, and safety incidents on campus and at remote locations.

Responsibilities include writing initial reports, operating access control, monitoring video and alarms, and coordinating with emergency services. The position supports safety and well-being across JB Hunt sites with routine night shifts.

Qualifications

• High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experience.
• CPR Certification preferred.
• Experience in security operations or related field is desirable.
• Ability to communicate effectively and work with diverse teams.

Responsibilities

• Answer incoming security-related calls and emails and route or escalate as needed.
• Write initial incident reports with details from available sources.
• Operate access control for campus and remote sites and issue credentials when required.
• Monitor video and respond to alarm notifications across locations.
• Coordinate with emergency services and law enforcement as needed.
• Assist with safety initiatives and conduct routine wellness checks for staff.

Skills

Communication

Customer service

Surveillance

Safety management

Time management

Teamwork

Decision making

Education

GED

High School Diploma

Job description

Job Title:Security Operations Coordinator IDepartment:Administration, Facilities & SecretarialCountry:United States of AmericaState/Province:ArkansasCity:LowellFull/Part Time:Full timeJob Summary:Under routine supervision, the incumbent is responsible for documenting the intake of security-related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that J.B. Hunt's assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the J.B. Hunt campus and at remote J.B. Hunt locations. Other duties as assigned.Job Description:Schedule: Thursday- Saturday and every other Wednesday from 6PM-6AMKey Responsibilities:Answer incoming calls of security concerns and identify the next steps to address the concern or help direct to the best point of contactIdentify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sourcesOperate access control functions of corporate campus and remote sites, issue security credentials when requiredConduct routine video review and analysis as neededRespond to and track alarm notifications at corporate and remote sitesComply with site-specific Security regulations/projects enacted by company management. Prepare security assessments based on these regulationsConduct routine monitoring of facilities, campus buildings, and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, and report to management as appropriateFollow procedures for safety initiatives, including fire prevention, property patrol, traffic control, and accident investigationsWork with law enforcement agencies and remain compliant with local, state, and federal regulationsProvide desk coverage for Corporate Security Officers when requiredAnswer and respond to campus 911 calls. Coordinate with emergency management servicesMonitor and report seal break activityMonitor department email groups; escalate requests/inquiries to team leads or management if assistance is neededConduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JB Hunt employeesCoordinate with contract security at remote sites to complete routine operational tasksAdhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraudOther duties as assignedQualifications:Minimum Qualifications:High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experiencePreferred Qualifications:Experience in security, military, and/or law enforcementCPR CertificationExperience with security operationsAbility to communicate (written and verbal) effectivelyAbility to fulfill the physical requirements of the positionAbility to maintain professionalism while dealing with difficult individualsAbility to make independent time-sensitive decisionsAbility to work both individually and as a teamCustomer Service skillsExperience in safety managementExperience in the transportation industryExperience working in a fast-paced environmentInterest in learning new technologies/software applicationsKnowledge of basic employee safetyProficient time management skillsSurveillance skillsWillingness to work night shiftsThis position is not eligible for employment-based sponsorship.Compensation:Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.Benefits:The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.Education:GED (Required), High School (Required)Work Experience:Military, Security, Security Administration, Security Operations, Transportation/LogisticsJob Opening ID:00643498 Security Operations Coordinator I (Open)“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.