Security Operations Coordinator I

J.B. Hunt Transport Services, Inc.; Lowell (MA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

401(k) retirement plan

Paid time off

Job summary

J.B. Hunt Transport, Inc. seeks a Security Operations Coordinator I to document security-related calls and emails, route/escalate issues, and help protect assets on campus and at remote locations.

The role involves alarm monitoring, video review, and collaboration with law enforcement as needed. The position is full-time with a Thursday-Saturday schedule and every other Wednesday night shift, requiring a High School diploma or GED and security experience.

Qualifications

• High School Diploma or GED with 1 year of security-related experience.
• Preferred: security, military, or law enforcement experience.
• CPR Certification.
• Ability to communicate effectively.
• Willingness to work night shifts.

Responsibilities

• Answer incoming calls and emails, route or escalate issues as needed.
• Write initial reports on accidents, incidents, or suspicious activity.
• Operate access control at campus and remote sites and issue credentials.
• Conduct routine video review and alarm monitoring.
• Coordinate with law enforcement and emergency services as required.
• Monitor security systems for leaks or fraud; report to management.

Skills

Security operations

Surveillance

Incident reporting

Communication

Decision making

Teamwork

Night shift

Customer service

Education

High School Diploma

GED

Job description

Job Title:

Security Operations Coordinator I

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under routine supervision, the incumbent is responsible for documenting the intake of security-related calls and emails while having the ability to route/escalate issues appropriately. This role ensures that J.B. Hunt’s assets are protected relative to theft, assault, fire, and other safety issues. This position assists with the security, safety, and well-being of all persons on the J.B. Hunt campus and at remote J.B. Hunt locations. Other duties as assigned.

Job Description:

Schedule:

Thursday- Saturday and every other Wednesday from 6PM-6AM

Key Responsibilities:

• Answer incoming calls of security concerns and identify the next steps to address the concern or help direct to the best point of contact
• Identify and write initial reports on accidents, incidents, or suspicious activities; record and gather details from available sources
• Operate access control functions of corporate campus and remote sites, issue security credentials when required
• Conduct routine video review and analysis as needed
• Respond to and track alarm notifications at corporate and remote sites
• Comply with site-specific Security regulations/projects enacted by company management. Prepare security assessments based on these regulations
• Conduct routine monitoring of facilities, campus buildings, and/or parking lots in person or by video surveillance to identify and resolve any violations, issues, or concerns, and report to management as appropriate
• Follow procedures for safety initiatives, including fire prevention, property patrol, traffic control, and accident investigations
• Work with law enforcement agencies and remain compliant with local, state, and federal regulations
• Provide desk coverage for Corporate Security Officers when required
• Answer and respond to campus 911 calls. Coordinate with emergency management services
• Monitor and report seal break activity
• Monitor department email groups; elevate requests/inquiries to team leads or management if assistance is needed
• Conduct wellness checks for employees as requested by management, human resources, safety, or emergency contacts of JB Hunt employees
• Coordinate with contract security at remote sites to complete routine operational tasks
• Adhere to security systems, technologies, operating standards, and procedures; continually monitor existing security systems and technologies for possible security leaks or fraud
• Other duties as assigned

Qualifications:

Minimum Qualifications:

• High School Diploma or GED equivalent with 1 year of security-related experience and/or training and/or equivalent military experience

Preferred Qualifications:

• Experience in security, military, and/or law enforcement
• CPR Certification
• Experience with security operations
• Ability to communicate (written and verbal) effectively
• Ability to fulfill the physical requirements of the position
• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to work both individually and as a team
• Customer Service skills
• Experience in safety management
• Experience in the transportation industry
• Experience working in a fast-paced environment
• Interest in learning new technologies/software applications
• Knowledge of basic employee safety
• Proficient time management skills
• Surveillance skills
• Willingness to work night shifts

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time:

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• six weeks of paid maternity leave along with two weeks of paid parental leave
• six paid holidays annually

Education:

GED (Required), High School (Required)

Work Experience:

Military, Security, Security Administration, Security Operations, Transportation/Logistics

Job Opening ID:

00643498 Security Operations Coordinator I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.”

“To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.