Security Operations Coordinator – Flexible Schedule

signal-careers; Milwaukee (WI); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Paid training

Flexible schedule

Career advancement

Veteran and First Responder Friendly

Job summary

Signal seeks an Operations Coordinator in Milwaukee, WI to plan, coordinate and manage daily site activities for Dedicated Officers. The role requires Wisconsin DS license, flexible availability including overnights and weekends, and strong leadership skills.

Responsibilities include improving service quality, developing officers, and reporting KPIs. Requires a high school diploma or GED, a Bachelor’s degree preferred, and a background check with drug screening.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• 2+ years of management or leadership experience.
• Employment contingent on background check and drug screen.
• Complete training modules within the first month.
• Excellent organization, oral, and written communication skills.
• Must have valid driver’s license and reliable transportation.
• State security license – Wisconsin security license required before employment begins.
• Flexible availability including weekends, overnights and some long days.

Responsibilities

• Plan, coordinate and manage daily site activities for assigned accounts.
• Oversee KPI metrics such as labor efficiency, shift completion, and customer retention.
• Develop officers and supervisors for success to improve client service quality.
• Collaborate with Director and Branch Supervisors on hiring and onboarding.
• Continuously improve processes, service quality and operational efficiency.
• Monitor incidents, review field reports, and communicate needs to leadership.
• Organize weekly Coordinator meetings to review scorecards and priorities.

Skills

Visioning

Strategic Planning

Financial Acumen

Team Development

Project Management

Education

Bachelor’s degree

Job description

Signal seeks an Operations Coordinator in Milwaukee, WI to plan, coordinate and manage daily site activities for Dedicated Officers. The role requires Wisconsin DS license, flexible availability including overnights and weekends, and strong leadership skills.

Responsibilities include improving service quality, developing officers, and reporting KPIs. Requires a high school diploma or GED, a Bachelor’s degree preferred, and a background check with drug screening.