Security & Operations Compliance Specialist

Daycos; Norfolk (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Daycos is seeking a Technical Operations & Compliance Analyst to strengthen reliability of technical operations through compliance coordination, security activities, and thorough process management. You will partner with technical, business, and customer teams to document, measure, and continuously improve operational and security controls.

In this role, you will help ensure audit readiness, manage documentation, and support ongoing improvements across security, IT operations, and

Qualifications

• Experience coordinating compliance and audit activities.
• Familiarity with security policies and disaster recovery.
• Ability to produce reports and dashboards.
• Strong cross-functional communication.

Responsibilities

• Coordinate compliance and audit activities, including evidence collection, documentation, readiness reviews, remediation tracking, and auditor communication.
• Maintain IT security policies, procedures, standards, and supporting documentation.
• Track compliance across security and regulatory frameworks.
• Coordinate security awareness activities, training, phishing campaigns, and cybersecurity communications.
• Coordinate disaster recovery plan reviews, testing, and documentation updates.
• Perform recurring access reviews and other security-related operational activities.
• Coordinate recurring technical operations activities: ticket review, escalation, maintenance, access management, lifecycle activities.
• Monitor systems to identify issues requiring follow-up or corrective action.
• Coordinate hardware replacement, software licensing, and technology lifecycle needs.
• Support employee onboarding/termination related to tech and access.
• Work across teams to ensure ownership, prioritization, and timely follow-through.
• Maintain technical operations procedures, documentation, and knowledge resources.
• Identify improvements within operations and compliance workflows.
• Standardize recurring processes to improve consistency and accountability.
• Identify repetitive activities that can be automated.
• Participate in testing/validation of changes and solutions.
• Develop and maintain reporting and dashboards on operations, compliance, security, and service performance.
• Track metrics, trends, risks, and opportunities.
• Provide recurring reporting on tickets, downtime, compliance, security, and performance.
• Improve reporting processes through automation.

Skills

Compliance coordination

Security operations

Documentation

Process improvement

Cross-functional collaboration

Reporting

Tools

ITSM tools

Documentation tools

Monitoring tools

Job description

Daycos is seeking a Technical Operations & Compliance Analyst to strengthen reliability of technical operations through compliance coordination, security activities, and thorough process management. You will partner with technical, business, and customer teams to document, measure, and continuously improve operational and security controls.

In this role, you will help ensure audit readiness, manage documentation, and support ongoing improvements across security, IT operations, and