Security Operations Center Team Lead

Walden Security; Knoxville (TN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Time Off

Health Insurance

401K

Employee Assistance

Promotion From Within

Flexible Scheduling

Job summary

Walden Security in Knoxville, TN is seeking a Security SOC Team Lead on 2nd shift (3pm-11pm). You will oversee CCTV monitoring, incident documentation and access control, while supervising security operators to ensure coverage and compliance.

The role requires strong attention to detail, excellent interpersonal skills, and the ability to work both independently and as part of a team. We offer comprehensive benefits and opportunities for growth.

Qualifications

• Oversee CCTV monitoring, incident documentation, and access control procedures.
• Supervise security operators, ensure shift coverage and standard adherence.
• Prepare incident reports and conduct safety inspections per policy.
• Must work collaboratively and communicate clearly with management.

Responsibilities

• Oversee CCTV monitoring and incident documentation.
• Lead and train security operators; ensure shift coverage.
• Coordinate with security personnel to maintain compliance with policies.
• Prepare incident reports and conduct safety inspections.

Skills

CCTV Monitoring & Analysis

Access Control

Team Leadership

Reporting & Compliance

Job description

ASecurity SOC Team Lead is responsible for overseeing the operation, maintenance, and monitoring of closed-circuit television (CCTV) systems, ensuring they are used effectively to detect, deter, and respond to security threats. This role often involves managing a team of security operators, coordinating with other security personnel, and ensuring compliance with safety and access control policies.

Security Supervisor needed in Knoxville on 2nd shift. Normal hours are 3pm-11pm Monday-Friday

This is a highly technical position with the candidates proficient in the following:

• CCTV Monitoring & Analysis: Watch multiple camera feeds in real time, identify suspicious activity, and document incidents.
• Access Control: Manage visitor logs, key control, and access to restricted areas
• Team Leadership: Supervise and train security operators, ensure shift coverage, and maintain operational standards
• Reporting & Compliance: Prepare incident reports, conduct safety inspections, and ensure adherence to company and regulatory policies

Must have excellent attention to detail, strong interpersonal skills and be able to work well with a team as well as alone.

Duties may include the following; other duties may be assigned by the Operations Manager or Branch General Manager:Strong communication is requires as the supervisor will provides input to the management in regards to operation, status of posts and Security Officers.

Must be at least 25 years old to be allowed under the Walden Security Auto insurance plan. Employee must have a valid Tennessee drivers license and no more that one at fault occurrence on their MVR in the last 5 years.

• Extensive Training: Our initial training paves the way for you to earn your Security Officer Certification. Walden Security has been recognized by Training Magazine as a Top 100 Award Winner which is awarded to companies with the most successful learning and development programs in the world!
• Unbelievable PERKS! Save on phone, vacation, auto, retailers and more!
• Tuition Reimbursement: we believe in the professional development of our team members and provide annual reimbursement opportunities.
• Employee Family Scholarship: To date, Walden Security has awarded more than $300,000 in Employee Family Scholarships!
• Paid Time Off: offered to employees that average at least 32 hours per week
• Medical, Dental and Vision Insurance: multiple plan options for you and your dependents
• Health Savings Account: pay for health care more easily
• Voluntary Life Insurance: affordable plans available
• 401K: prepare for your retirement
• Employee Assistance Program: we offer free, confidential assistance for many of your life’s needs
• Employee Recognition Programs: we believe in celebrating the “wins” with our Walden Security team. We reward the hard work and dedication of our employees through Tenure Recognition, On-The-Spot Bonuses, Officer of the Month and Officer of the Year recognitions which include awards and bonuses
• Culture of Caring: Walden Security supports many charitable organizations
• Award Winning Company: Walden Security has earned significant recognition for our better working environment for our officers, better service to our customers and a dedication to quality performance standards.
• Promote From Within Philosophy: Walden Security offers growth opportunities for our team members who are Setting the Standard by Setting the Example
• Flexible Schedules: We offer

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Pay Rate

$19 - $19 USD

We offer every employee — from executive managers to administrative support to security professionals — unique and generous benefits, as well as opportunities for career growth.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Walden Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.