Security Operations Center Officer

Prosegur Security USA, Inc; San Antonio (TX); On-site; USD 28,000 - 30,000; Full time

Job summary

Prosegur Security USA, Inc. is seeking a Security Operations Center Officer to protect a data center environment. You will monitor CCTV, alarms, and access control, and respond to security events in real time.

The role involves issuing badges, conducting patrols, and documenting incidents while maintaining professional, client-facing conduct. Weekend and holiday availability is required. Qualifications include 18+ years, HS diploma, and Texas Level II license; prior SOC or military experience is

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Active Texas Level II (Unarmed) Security License required.
• Prior SOC, data center, or security operations experience preferred.
• Prior Military/Law Enforcement experience is a plus.
• Experience with CCTV, access control systems, and incident reporting systems preferred.
• Experience with Genetec or similar security platforms is a plus.
• Strong written and verbal communication skills in English.
• Must pass background screening and drug testing.
• Must be available for weekends and holidays.

Responsibilities

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.
• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.
• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.
• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.
• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.
• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.
• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.
• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.
• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.
• Communicate effectively with site leadership, client representatives, and team members during shift operations.
• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Skills

Communication skills

Attention to detail

Multitasking

Conflict resolution

Client facing

Education

Texas Level II Security License

Tools

CCTV systems

Access control systems

Genetec

Job description

Position:Security Operations Center Officer

Pay Rate: $20 - $22

Schedule: Full-Time (32 Hours or more)

Prior Military is a plus!

Must be Available for Weekendsand Holidays

Duties and Responsibilities (include but are not limited to)

• Maintain a safe and secure environment for employees, contractors, and visitors within a data center / SOC environment.
• Monitor CCTV systems, alarms, and access control systems to identify and respond to security events in real time.
• Control and verify access to the facility by ensuring all personnel and visitors follow proper badging and entry procedures.
• Create and issue badges for approved personnel, ensuring all access credentials are accurate and compliant with site protocols.
• Conduct both virtual and physical patrols, ensuring all critical areas are secure and operating within expected parameters.
• Respond promptly to alarms, incidents, and security concerns, escalating issues to appropriate internal teams or emergency services as needed.
• Observe and report potential safety hazards, policy violations, or suspicious activity, and assist in corrective actions when appropriate.
• Understand and comply with company policies, state regulations, and site-specific post orders and SOC protocols.
• Complete detailed incident reports, Daily Activity Reports (DARs), and logs accurately and in a timely manner.
• Communicate effectively with site leadership, client representatives, and team members during shift operations.
• Maintain a professional appearance and provide excellent customer service in a high-visibility, client-facing environment.

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Active Texas Level II (Unarmed) Security License required.
• Prior SOC, data center, or security operations experience preferred.
• Prior Military/Law Enforcement Experience is a plus!
• Experience with CCTV, access control systems, and incident reporting systems preferred.
• Experience with Genetec or similar security platforms is a plus.
• Strong written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Professional demeanor with strong interpersonal and conflict-resolution skills.
• Must successfully pass background screening and drug testing.

License: Prosegur State of Texas License Number: C14763