Security Operations Associate

jobs.frontdoordefense.com - Jobboard; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive health insurance

Dental and Vision Insurance

Generous PTO and Holidays

Paid parental leave

401(k) plan with company match

Stock options

Life and Disability Insurance

Discounted pet insurance

Free lunch and unlimited drinks

Job summary

Saronic Technologies is looking for a Security Operations Associate in Austin, Texas. This role supports physical security operations and engages with employees and visitors. Responsibilities include badge management and maintaining security documentation.

The ideal candidate is customer-focused and detail-oriented, capable of operating in a fast-paced environment. They will enjoy comprehensive health and dental benefits, retirement plans, and additional perks such as free lunch and snacks in the office.

Qualifications

• Ability to work in a fast-paced, dynamic environment.
• English language proficiency.

Responsibilities

• Assist with employee and contractor badge creation, activation, and deactivation.
• Maintain accurate records of badge issuance and access levels.
• Implement customer service excellence while enforcing security policies.
• Maintain organized documentation of security activities.

Skills

Customer service

Detail-oriented

Strong communication skills

Education

High school diploma or equivalent

Job description

Security Operations Associate

Assist with badge creation and access control for employees and contractors

Location: Austin

Job Tags: Strategy & Ops

About The Role

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

The Security Operations Associate supports daily physical security operations while delivering a high level of customer service to employees, visitors, and stakeholders. This role is responsible for front-facing security functions including all physical security support as needed, documentation management, and badging services, while also assisting with general site security tasks.

The ideal candidate is professional, detail-oriented, and customer-focused, with strong communication skills and a commitment to maintaining a safe and secure environment. The ability to operate in a fast-paced, dynamic setting is required.

Responsibilities:

• Assist with employee and contractor badge creation, activation, and deactivation
• Assist with maintaining accurate records of badge issuance and access levels
• Implement and maintain a culture of customer service excellence while enforcing security policies.
• Ensure adherence to company security policies and procedures
• Assist in developing security training
• Maintain organized and accurate documentation of security activities
• Support audits and inspections as required

Qualifications:

• High school diploma or equivalent required.
• Ability to work in a fast-paced, dynamic environment.
• English language proficiency.

Preferred Skills:

• Ability to handle sensitive information with discretion.
• Strong interpersonal and communication skills.
• Ability to de-escalate and diffuse situations professionally.
• Basic computer skills for reporting and access systems.

Work Environment: This role will require working both indoors and outdoors, including extended periods outside depending on operational needs. Physical Demands: Ability to stand or sit for extended periods as required.

Benefits:

• Medical Insurance: Comprehensive health insurance plans covering a range of services
• Saronic pays 100% of the premium for employees and 80% for dependents
• Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
• Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
• Time Off: Generous PTO and Holidays
• Parental Leave: Paid maternity and paternity leave to support new parents
• Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
• Retirement Plan: 401(k) plan with company match
• Stock Options: Equity options to give employees a stake in the company's success
• Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
• Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
• Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

This role requires access to export-controlled information or items that require 'U.S. Person' status. As defined by U.S. law, individuals who are any one of the following are considered to be a 'U.S. Person': (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.