Security Officers & Security Supervisors - Lexington & Boston Surrounding Areas (Vincent)

Northeast Security Inc.; Lexington (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security Inc. is seeking security personnel to cover multiple shifts in Lexington, MA. The role involves monitoring concierge staff, delivering high-level guest services, and ensuring compliance with all site procedures and policies.

Applicants will undergo orientation and background checks as required. We offer full and part-time positions with competitive pay, and a range of benefits. Candidates should maintain professionalism, strong communication, and the ability to multi-task in a

Qualifications

• High School Diploma required.
• Experience in security or guest-services roles preferred.
• Background screening and orientation completion required.

Responsibilities

• Monitor security personnel to ensure guest services are satisfactory.
• Provide general admin support and respond to inquiries.
• Ensure personnel comply with procedures and location policies.
• Review and approve reports and duty logs.
• Notify management of serious incidents in a timely manner.
• Maintain effective communications with all security staff.
• Deliver a memorable experience to customers and vendors.
• Support management in employee relations and retention efforts.
• Keep staff updated on policy and procedure changes.

Skills

Customer service

Phone handling

Team supervision

Client management

Leadership

Security operations

Conflict resolution

Attention to detail

Communication

Professionalism

Multi-tasking

Policy knowledge

Relationship building

Ethical standards

Self-management

Education

High School Diploma

Job description

Overview

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Job Skills / Requirements

Full Time and Part Time Available!

Pay rate: $20 to $26 depending on position & experience

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Assume other duties as required by either Client or Northeast Security, Inc

Security Officer And Security Supervisor Skills

• Excellent customer service skills and service delivery orientation
• Answering phone calls
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Client Management Skills
• Strong Leadership skills
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

IND456

Education Requirements (All)

High School Diploma

Additional Information / Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• 401K/403b Plan

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.