Part Time Hospitality officers & supervisors

Northeast Security; Boston (MA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. is hiring Part-Time Hospitality Officers and Supervisors in Boston, MA. Pay ranges from $23.00 to $25.40 per hour with part-time shifts including evenings and weekends.

Roles require a High School Diploma and involve supervision of security staff, guest services, and adherence to procedures. The position includes benefits such as medical, life, dental, and vision insurance, plus paid vacation and retirement plans.

Qualifications

• Excellent customer service and guest satisfaction focus.
• Must remain on post at all times.
• Strong leadership and supervision skills.
• Knowledge of security operations and procedures.

Responsibilities

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security concierge personnel to ensure guest services are satisfactory.
• Provide general admin support and respond to inquiries and anticipate customers' needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.

Skills

Customer service

Guest satisfaction

Leadership

Supervision

Communication

Detail orientation

Education

High School Diploma

Job description

Part Time Hospitality officers & supervisors(Ann)

Boston, MA, MA, United States of America

$23.00 - $25.40

Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Job Skills / Requirements

Northeast security is seeking Security Supervisors & officers in Boston, MA and Boston surrounding areas.

Part Time Available!

Pay Rate:Positions range form $23 - $25

Schedule:Part Time

Fri & Sat- 10:30pm-6:30am

Sat & Sun- 2pm-10pm

Sun- 6am-2pm

Supervisor Responsibilities include but are not limited to

• Must keep a professional appearance.
• Must remain on post at all times.
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Provide general admin support and respond to inquiries and anticipate customers needs.
• Ensure that all security concierge personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Basic computer knowledge
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.

Assume other duties as required by either Client or Northeast Security, Inc

Security Officer and Supervisor Skills:

• Excellent customer service skills and service delivery orientation
• Monitoring security Concierge personnel to ensure guest services are satisfactory
• Client Management Skills
• Strong Leadership skills
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

IND123

Education Requirements (All)

High School Diploma

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan

This is a Part-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.