Security Officer Worthington, OH

Kaizen Lab Inc.; Worthington (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Security Officer to maintain a visible, professional presence at client sites such as shopping centers, apartments, or churches.

You will observe, report, and deter unauthorized activity, serving as a direct reflection of our values of integrity and service. You will conduct access control, patrol, and de-escalation, document activities in a Daily Activity Report, and coordinate with local authorities when needed.

Qualifications

• Must possess a valid Ohio Security Officer License or be willing to obtain one.
• Must have a valid Driver’s License.
• High School Diploma or GED required.
• Proven experience in security or customer service is highly preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

Responsibilities

• Monitor entry and exit points to ensure only authorized individuals access the property.
• Conduct regular foot patrols and report hazards or issues.
• Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Engage with residents, shoppers, and congregation members, offering assistance.
• Document all activities in a Daily Activity Report (DAR) and escalate to law enforcement when necessary.
• Use de-escalation techniques to maintain a calm environment.

Skills

Verbal communication

Written communication

De-escalation

Observation skills

Education

High School Diploma or GED

Ohio Security Officer License

Job description

Job Summary

The Security Officer is the foundation of API Services' commitment to safety and security. This position involves maintaining a visible and professional presence at a designated client site—typically a shopping center, apartment complex, or church. The primary role is to observe, report, and act as a deterrent to unauthorized or illegal activity, while also serving as a point of contact for the community members you are protecting. You are a direct reflection of our company's values of integrity, vigilance, and service.

Key Responsibilities

• Access Control: Monitor entry and exit points, ensuring only authorized individuals access the property.
• Patrol and Observation: Conduct regular foot patrols of the property to identify and report safety hazards, suspicious activity, or maintenance issues.
• Visible Deterrence: Act as a strong visual deterrent to prevent theft, vandalism, and trespassing.
• Community Engagement: Interact professionally and courteously with residents, shoppers, and congregation members, providing assistance and information as needed.
• Incident Response & Reporting: Respond calmly and effectively to incidents, document all activities in a detailed Daily Activity Report (DAR), and elevate situations to law enforcement when necessary.
• De-escalation: Use verbal skills and training to de-escalate potentially volatile situations, maintaining a calm and orderly environment.

Qualifications

• Must possess a valid Ohio Security Officer License (or be willing and able to obtain one).
• Must have a valid Driver’s License
• High School Diploma or GED required.
• Proven experience in a security or customer service role is highly preferred.
• Excellent verbal and written communication skills.
• Ability to stand and/or walk for extended periods.

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